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Customer Service Representative
$36k-46k (estimate)
Full Time 6 Months Ago
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ARC ENTERPRISES, LLC is Hiring a Customer Service Representative Near Rochester, NY

Since opening our doors, we have been characterized by our ability to persevere, adapt, and take risks. Our dedication to our customers, employees, and clients are unmatched. We value camaraderie, respect, and inclusivity amongst our Customer Service Representative team, and these values differentiate us from every other firm.

As the Customer Service Representative, you will determine eligibility, process orders successfully, and build reliable, trusting relationships with those wishing to move forward with recommended products and services. At the heart of every interaction, we aim to provide a level of service that goes well beyond our customer's expectations. We firmly believe that all customers should feel heard and appreciated. The same goes for our employees, so we support all of our Customer Service Representatives professionally and personally. We have our eyes set on finding a determined Customer Service Representative to grow infinitely within our firm.

To Nail The Customer Service Representative Position, You Must:

  • Understand each consumer's needs and tailor unique solutions reinforcing the benefits of our service, product offerings, and enrollment process
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Contribute to team effort by accomplishing office results as needed
  • Building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and comprehensive knowledge of our client's services
  • Communicate with customers with a high level of empathy and sincerity and process orders quickly and efficiently
  • Use provided resources and customer success tactics to identify custom solutions and anticipate customer needs in our commitment to maintaining the first point of contact resolution
  • Meet and exceed performance standards set by Senior Management that include customer survey results, sales rates, quality goals, compliance regulations, and productivity targets

We'll Be Looking For Our Customer Service Representative To Have:

  • Minimum of high school diploma or equivalent, college degree, or currently pursuing preferred
  • Proven success in customer success and consultative sales environment
  • Ability to work cohesively with the Customer Success Representative team to achieve common targets
  • Passion for people and developing genuine relationships
  • Enjoys a fast-paced (fun) working environment
  • Reliable and able to work flexible full-time hours
  • Intelligent, mindful, and humble

Job Type: Full-time

Pay: $47,500.00 - $56,500.00 per year

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work Location: On the road

Job Summary

JOB TYPE

Full Time

SALARY

$36k-46k (estimate)

POST DATE

11/06/2023

EXPIRATION DATE

04/26/2024

WEBSITE

taskmgmt.com

HEADQUARTERS

Warren, PA

SIZE

25 - 50

Show more

ARC ENTERPRISES, LLC
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The job skills required for Customer Service Representative include Customer Service, Listening, Empathy, Dedication, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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