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Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we.Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Check out more about life at ADT here.
Why Choose ADT?
At ADT, it’s more than a job, it’s a noble purpose that defines us. We are the leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States. Every employee, from our executive leadership team to our support centers are united under one noble purpose, we help save lives for a living. We are everyday heroes. You are doing more than earning a paycheck, you’re in an important role that makes an impact in the lives of our customers every single day. Join a company of individuals with passion, commitment, drive and ambition, using and developing our talents for good at work, home and our communities.
Major Responsibilities:
We have an exceptional career opportunity for a Hybrid Customer Service Monitoring Representative.
An Customer Service Monitoring Representative is responsible for monitoring and dispatching proper authorities for residential and small business alarms as well as contacting appropriate responsible parties. This role is a pivotal part of our noble purpose to help save lives and is the first step in helping protect our customers when an alarm signal is received.
***This role requires a Hybrid schedule of 2 days remote and travel 3 days to work from our office: 285 Thruway Park Dr. West Henrietta, NY 14586***
A day in the life of a Customer Service Monitoring Representative can look like:
When you commit to us—we commit to you. Our employees receive a comprehensive, full benefits package that includes:
What’s in it for you?
We’re looking for someone with results they are proud of like:
Pay and Benefits Disclosure:
You will receive an hourly pay rate of $17.50 effective on your start date. You will receive an additional $1.50 per hour for being a Hybrid employee. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Anticipated application end date will be on 4/29/2024.
Full Time
$37k-46k (estimate)
12/21/2023
06/09/2024
The job skills required for Customer Service Monitoring Representative include Customer Service, Problem Solving, Commitment, Products and Services, Life Insurance, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Monitoring Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Monitoring Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Monitoring Representative positions, which can be used as a reference in future career path planning. As a Customer Service Monitoring Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Monitoring Representative. You can explore the career advancement for a Customer Service Monitoring Representative below and select your interested title to get hiring information.