72 Customer service associate Jobs in Chesapeake, VA
Appleton & Associates, Inc. is Hiring a Customer service associate Near Chesapeake, VA
About Appleton & Associates, Inc. :
Join our team at Appleton & Associates, Inc., a leading provider of innovative solutions in the Customer Service Industry.
We take pride in delivering top-notch products and services to our clients, and our customer service team is at the heart of it all.
We're on the lookout for passionate individuals to join our remote customer service team and be a part of our continued success.
Job Description :
As a Work From Home Customer Service Representative, you'll be the voice of Appleton & Associates, Inc., providing exceptional support to our valued customers.
Your role will involve resolving inquiries, ensuring customer satisfaction, and having the flexibility to create your own work schedule.
Key Responsibilities :
- Deliver outstanding customer support via phone, email, chat, and more.
- Solve customer inquiries and escalate complex cases when necessary.
- Develop expertise in our products and services to assist customers effectively.
- Provide basic technical support and troubleshooting guidance.
- Educate customers on product features, benefits, and usage.
- Collaborate with your team to ensure a seamless customer experience.
- Adhere to company policies, procedures, and quality standards.
- Enjoy the freedom to create your own work schedule.
Qualifications :
- High school diploma or equivalent; some college education preferred.
- Previous customer service experience is a plus.
- Strong communication and problem-solving skills.
- Ability to work independently in a remote setting.
- Proficiency with computer systems and software applications.
- Familiarity with CRM systems is advantageous.
- A passion for helping others and a customer-centric mindset.
- Reliable high-speed internet access and a suitable home office setup.
Benefits :
- Competitive compensation as a 1099 Contractor (Hourly Incentives)
- Flexibility to create your own work schedule.
- Comprehensive training program for your success.
- Opportunities for professional growth and development.
USA Applicants
Last updated : 2024-04-24
Job Summary
Full Time
$41k-50k (estimate)
04/25/2024
07/24/2024
The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
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Ability to professionally attend to the needs of customers.
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Apply for part-time Customer Service Associate roles and experience their spirit of community.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Ensure confidentiality of customer data and careful handling of documents media packages.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Step 3: View the best colleges and universities for Customer Service Associate.
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