61 Customer service rep Jobs in Chesapeake, VA
JSR Tech Consulting is Hiring a Customer service rep Near Chesapeake, VA
Working EST or CST hours.
Call Center Associate Healthcare
We are looking for a Call Center Associate, who will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer's problem.
You respond to all healthcare related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
Responsibilities :
- Identify customer needs to ensure the customer is provided complete and accurate information.
- Process required transactions via mainframe or web-based applications.
- Submit research requests in a concise yet accurate manner.
- Maintain a thorough knowledge of the company and client programs, policies, and technology.
- Communicate effectively in a warm and empathetic manner.
- Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
- Provide calm conflict resolution and problem solving for customers.
Qualifications :
- Minimum one year of customer service experience, preferably in the healthcare industry
- Highly organized, task-oriented, and have the ability to work in a fast-paced environment.
- Demonstrated problem-solving and troubleshooting skills
- Minimum of High school diploma or equivalent
LI-JV1
Last updated : 2024-05-12
Job Summary
Full Time
Business Services
$36k-45k (estimate)
04/29/2024
07/12/2024
jsrtechconsulting.com
CRANFORD, NJ
<25
2015
SUSAN RIORDAN FLYN
<$5M
Business Services
Related Companies
About JSR Tech Consulting
JSR Tech Consulting is a Business and Technology Consulting firm with headquarters in Cranford New Jersey. We provide contract consulting services to corporate clients in the United States and India. Our expertise is partnering with the business and technology leaders supporting critical project deliverables through staff supplementation and solution engagements. We have over 20 years of Industry experience and have maintained long term relationships with both our clients and consultants. We provide a consultative approach and partner on any size effort, whether it is to support one strategic ...position, or scale to support a multi-million dollar initiative. JSR is a Certified Woman-Owned Business Enterprise (WBENC). WBENC is the largest third-party certifier of businesses owned, controlled, and operated by women in the United States and a leading advocate for women-owned businesses in corporate and government supply chains. JSR is also an advocate of Disability:IN, a national non-profit supporting disability inclusion in the workplace, supply chain and marketplace.
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The job skills required for Customer service rep include Customer Service, Call Center, Problem Solving, Troubleshooting, Communicates Effectively, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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Step 3: View the best colleges and universities for Customer Service Rep.
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