We are seeking a Technical Program Manager to own and drive programs that are primarily focused on the Trust and Safety space. You will be responsible for driving the development and implementation of technical solutions to enhance user safety, content moderation, and platform integrity. As one of the first members of the company’s centralized TPM team, you’ll have the opportunity to make a foundational impact as you contribute to the scaling of the TPM function for the company. Though your primary focus will be T&S, you will likely also have the opportunity to drive other programs that span the broader Engineering org and the company.

Extremely strong soft skills are paramount, as our team will be front and center in driving lots of company-wide changes and top priority initiatives that require generating buy-in, balancing various opinions, and competing for attention in our rapidly scaling environment. 

This role is a great fit for someone who has both seen excellence at scale and operated in rapidly scaling, high-ambiguity teams and scope. We are seeking candidates with deep TPM expertise but who are comfortable acting as adaptable generalists who add value fast. 

We excel at maintaining a broad view of our work but diving deep into the details when necessary. We understand business goals, translate and organize them into technical programs and projects, and drive execution. We are adept at engaging with both non-technical and technical stakeholders at all levels of the company, including executive leadership.

About Anthropic

Anthropic is an AI safety and research company that’s working to build reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our customers and for society as a whole. Our interdisciplinary team has experience across ML, physics, policy, business and product.

Responsibilities:

• Collaborate with engineering leaders to define, scope, and sequence major technical initiatives and projects.
• Lead cross-functional coordination and planning for multiple complex engineering projects..
• Develop detailed project plans, timelines, and resourcing strategies for technical projects and initiatives.
• Partner with product management to align technical deliverables to business objectives.
• Develop and manage systems, processes, and tools to support technical program management and increase team productivity.
• Establish scalable program management frameworks, playbooks, and best practices.
• Provide clear and transparent reporting on program status, issues, and risks to executives and stakeholders.
• Foster a culture of accountability, rigor, and continuous improvement on the technical program management team.

• Have several years of experience in technical program management, with a track record of successfully delivering complex technical programs.
• Have experience executing technical programs that require systems and engineering-level knowledge.
• Have exceptionally strong interpersonal and communication skills that enable you to influence without authority, build cross-organizational support, cooperation and action around initiatives and process adoption.
• Have a high threshold for navigating ambiguity and are able to balance setting strategic priorities with rapid, high-quality execution.
• Thrive in unstructured environments, and have a knack for bringing order to chaos.
• Are passionate about Anthropic’s mission and ensuring AI is developed safely.

• You will primarily be partnering with our T&S teams to build and deploy state of the art detection mechanisms into our products: 
• Build and drive a technical roadmap that continuously improves our protections against harmful prompts, account abuse, payment fraud for our API.
• Build and drive a technical roadmap that continuously improves our CSAM protections on claude.ai and our API, and work with our cloud partners on similar protections for their platforms. 
• Partner with T&S engineers, product engineers, and cloud partners to iterate on our classifiers and interventions.
• Develop more efficient and automated systems and processes to enable us to launch new T&S features quickly.
• Partner with our third-party vendors to improve performance on our fraud detection mechanisms. 
• Improve our strategy for banning users who violate our terms, tying together policy, enforcement, tooling, and observability.
• Partner with our data privacy teams to iterate on our data retention policies.
• Build and run processes to collect human labels for improving our classifier evaluations. 
• Partner with Product teams to review product specs and develop associated T&S technical roadmap.

• The expected salary range for this position is $300k - $320k.

Logistics

Location-based hybrid policy: Currently, we expect all staff to be in our office at least 25% of the time.

Deadline to apply: None. Applications will be reviewed on a rolling basis.

US visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate; operations roles are especially difficult to support. But if we make you an offer, we will make every effort to get you into the United States, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Compensation and Benefits*

Anthropic’s compensation package consists of three elements: salary, equity, and benefits. We are committed to pay fairness and aim for these three elements collectively to be highly competitive with market rates.

Equity - On top of this position's salary (listed above), equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size, and communicate equity amounts at the time of offer issuance.

US Benefits - The following benefits are for our US-based employees:

- Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant.

- Comprehensive health, dental, and vision insurance for you and all your dependents.

- 401(k) plan with 4% matching.

- 22 weeks of paid parental leave.

- Unlimited PTO – most staff take between 4-6 weeks each year, sometimes more!

- Stipends for education, home office improvements, commuting, and wellness.

- Fertility benefits via Carrot.

- Daily lunches and snacks in our office.

- Relocation support for those moving to the Bay Area.

UK Benefits - The following benefits are for our UK-based employees:

- Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant.

- Private health, dental, and vision insurance for you and your dependents.

- Pension contribution (matching 4% of your salary).

- 22 weeks of paid parental leave.

- Unlimited PTO – most staff take between 4-6 weeks each year, sometimes more!

- Health cash plan.

- Life insurance and income protection.

- Daily lunches and snacks in our office.

* This compensation and benefits information is based on Anthropic’s good faith estimate for this position as of the date of publication and may be modified in the future. Employees based outside of the UK or US will receive a different benefits package. The level of pay within the range will depend on a variety of job-related factors, including where you place on our internal performance ladders, which is based on factors including past work experience, relevant education, and performance on our interviews or in a work trial.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. We do not have boundaries between engineering and research, and we expect all of our technical staff to contribute to both as needed.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation based in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.