Senior Technical Program Manager

As the Senior Technical Program Manager, you will be responsible for managing the scope, impact, and complexity of programs through all phases of the product life cycle. This role will manage interdependencies and integrations across projects, teams, and stakeholders. This position will work in conjunction with Product Management and Engineering to ensure the delivery of our roadmap.
This position is an individual contributor role reporting to the Lead Technical Program Manager.
Responsibility

• Own and be accountable of the program area and drive the end-to-end delivery of initiatives for your program
• Partner with cross-functional teams such as Product Management, Engineering, UX, Marketing, Sales, Support, Legal, Finance for successful delivery for our customers
• Define end to end launch plan across multiple cross-functional teams
• Define communication plans
• Identify and track risks to project delivery and overall program schedule
• Conduct organizational change efforts that impact different cross-functional teams
• Ensure adherence to PLC and SDLC while maintaining visibility to Release Management
• Keep leadership and cross-functional teams updated on project timelines and results
• Evaluate existing processes and make recommendations to drive process improvement and adoption of standard methodologies to improve efficiency and effectiveness

Job Designation
Basic

• Bachelors or Master s in Computer Science, Information Systems, Informatics, Electronics or equivalent
• Minimum of 8 years of related experience with a Bachelor s degree
• Experience using project and issue tracking software, such as Jira
• Experience working cross-functionally with Product Management, Design, Research, Engineering, IT, Operations, Legal, Security, Marketing, Sales, and Customer Support
• Experience in working with all hierarchy levels including Executive team members
• Ability to lead without authority in order to drive cross-functional teams towards completion of their deliverables
• Written and verbal communication skills that reflect clear thinking and clear messaging across different cohorts of audience

Preferred

• Experience delivering eCommerce projects and platform migration
• In-depth experience driving initiatives with engineering teams
• Strong, new way to problem solving and delivering solutions
• Strong negotiation skills with cross-functional teams (influencer)
• Skilled at taking care of ambiguity in a rapidly growing and changing environment
• Ability to develop strong cross-team relationships and partnerships in a matrixed environment with multiple stakeholders
• Ability to work in a multifaceted, fast paced environment, prioritize your work and manage your time