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IT Support Specialist
Anthropic San Francisco, CA
$108k-131k (estimate)
Full Time 11 Months Ago
Save

Anthropic is Hiring an IT Support Specialist Near San Francisco, CA

We are looking for an entry level IT Support Specialist, who will take ownership of IT asset management, device configuration and deployment, and user support. Successful candidates will have excellent communication skills, attention to detail, and ability to prioritize competing requirements. You will join a rapidly growing startup, gaining practical experience and developing your skills, while enabling the organization to continue to scale.

Responsibilities

  • Manage, configure, install, and support IT assets
  • Provide desk-side and remote user support and troubleshooting
  • Respond to support and request tickets in a timely manner

Strong candidates may also

  • Have strong documentation skills
  • Have experience or interest in cybersecurity or physical security controls
  • Have experience with Mobile Device Management (MDM)
  • Have experience using Jira Service Management
  • Have scripting experience (PowerShell, Python, etc.)
  • Have exposure to cloud environments (AWS, Azure, and/or GCP)
  • Have experience building or maintaining local networks

Candidates need not have

  • Extensive experience with all of the job responsibilities
  • Formal certifications or education credentials

You might be great if you

  • Like working with people
  • Are detail- and support-oriented
  • Can effectively prioritize and operate in a busy environment
  • Are self-directed and want to learn new skills
Compensation and Benefits*
Anthropic’s compensation package consists of three elements: salary, equity, and benefits. We are committed to pay fairness and aim for these three elements collectively to be highly competitive with market rates.

Salary
- The expected salary range for this position is $105k - $120k.

Equity
- Equity will be a major component of the total compensation for this position. We aim to offer higher-than-average equity compensation for a company of our size, and communicate equity amounts at the time of offer issuance.

Benefits
- Benefits we offer include:
  • Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant.
  • Comprehensive health, dental, and vision insurance for you and all your dependents.
  • 401(k) plan with 4% matching.
  • 21 weeks of paid parental leave.
  • Unlimited PTO – most staff take between 4-6 weeks each year, sometimes more!
  • Stipends for education, home office improvements, commuting, and wellness.
  • Fertility benefits via Carrot.
  • Daily lunches and snacks in our office.
  • Relocation support for those moving to the Bay Area.
  • This compensation and benefits information is based on Anthropic’s good faith estimate for this position, in San Francisco, CA, as of the date of publication and may be modified in the future. The level of pay within the range will depend on a variety of job-related factors, including where you place on our internal performance ladders, which is based on factors including past work experience, relevant education, and performance on our interviews or in a work trial.
-

Deadline to apply
: None. Applications will be reviewed on a rolling basis.

Hybrid policy:
Currently, we expect all staff to be in our office at least 25% of the time.
Come work with us! Anthropic is a public benefit corporation based in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

Job Summary

JOB TYPE

Full Time

SALARY

$108k-131k (estimate)

POST DATE

05/13/2023

EXPIRATION DATE

05/08/2024

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The job skills required for IT Support Specialist include Azure, AWS, Cybersecurity, Troubleshooting, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

01/10/2022: Gainesville, FL

IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

02/20/2022: Jacksonville, FL

The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.

12/31/2021: Little Rock, AR

These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

03/08/2022: San Jose, CA

IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

12/13/2021: Brockton, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

02/27/2022: Lancaster, PA

Some employers may accept IT support specialists without formal education who have computer experience and certification.

01/21/2022: South Bend, IN

Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

12/26/2021: Daytona Beach, FL

To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

02/07/2022: Bridgeport, CT

Successful technical support specialists possess common characteristics and aptitudes.

02/08/2022: Gainesville, FL

Step 3: View the best colleges and universities for IT Support Specialist.

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