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As an Enterprise Specialist on Figma’s Product Support team you have the exciting opportunity to work with the Enterprise Support Manager to elevate and evolve the Enterprise Support function. This team is responsible for providing exceptional support for Figma's top customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Sales, Product, and Engineering.
We're looking for a support expert with an ability to understand what it means to work with Enterprise-level customers and help with their unique needs. You will diagnose issues, determine solutions, and anticipate customer impact, serving as a customer advocate while working as part of a team to deliver an exceptional experience.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
Full Time
IT Outsourcing & Consulting
$76k-101k (estimate)
02/27/2024
04/30/2024
figma.com
SAN FRANCISCO, CA
200 - 500
2021
RUSSELL GLA
$10M - $50M
IT Outsourcing & Consulting
Friends of Figma, San Diego. A community of designer, fans and champions of the Figma design tool located in sunny San Diego, CA.