Job Objective:

Under the direction of the Director of Environmental Services or designee, the Floor Technician Specialist is responsible for the overall floor maintenance of hard surface and carpet including but not limited to stripping, waxing, buffing, shampooing, extraction and bonneting of all areas throughout the campus that includes offices, patient rooms, classrooms, corridors, lobbies, entrances, stairwells, cafeteria, and other public areas. Secondary duties may be assigned on an “as needed” basis such as routine cleaning or any other job duty that is generally performed by the Environmental Services Aide staff.

Duties and Responsibilities:

A. Primary Duties-Floor Care & Special Projects

• Operate specialized power equipment.
• Obey all safety requirements and procedures at all times.
• Perform preventative maintenance check on all equipment prior to use.
• Secure the work area and post proper safety notices prior to beginning work.
• Ensure floor care equipment and storage areas are kept neat and clean at all times.
• Return dirty mops and all floor care pads to assigned container daily.
• Responsible for routine mopping, buffing, and burnishing on hard surface floors.
• Vacuuming, shampooing, bonneting and extracting carpets, and upholstery.
• Maintenance of floor care relating to stripping, refinishing, and detailing of cove base.
• Report equipment malfunctions to supervisor immediately.
• Replace and re-stock supplies.
• Always uses appropriate chemicals for cleaning.
• Uses Universal Precautions at all times.

B. Secondary Duties-Environmental Service Aide

• General Cleaning (As Assigned)
  • Always uses appropriate chemicals for cleaning
  • Always uses appropriate safely equipment
  • Clean assigned area
  • Performs discharge cleaning of patient rooms by answering page from Supervisor
  • Responsible for vacuuming carpeted areas on the assigned unit
  • Routinely shines all stainless steel surfaces
  • Routinely washes walls and dust vents insuring that walls are not streaked and kept free or blood, stains, and dust
  • Performs other cleaning tasks as assigned
• General Duties (As Assigned)
  • Ensures EVS Aide cart/closet is kept neat and clean
  • Distribute clean linen as needed
  • Report equipment in need of repair to Supervisor
  • Responsible for operating the Box Bailer unit according to procedure
  • Routinely checks all supplies, paper towels, toilet tissue, soap; stocks as needed
  • Signs in/out daily for required keys/beeper an ensures keys/beeper is returned at end of shift
  • Takes dirty mops/cleaning cloths to department at end of shift
  • Uses universal precautions at all times by wearing gloves, goggles, and washing hands frequently
  • Wears appropriate Surgery uniform
  • Wears appropriate uniform in Central Processing dept
• Medical Waste and Regular Trash Removal (As Assigned)
  • Disposes of medical waste properly
  • Operate trash compactor as needed
  • Ensures medical waste, trash, and soiled linen is removed from facility often
  • Ensures when transporting trash and medical waste that the carts have a tight fitting lid
  • Makes rounds to patient and department areas to remove trash
  • Remove recyclable items and takes to appropriate collection area
  • Responsible for obtaining medical waste tracking documents
  • Transports chemotherapy or radioactive waste
  • Transports soiled linen
  • Removes and replaces Sharps container to appropriate area

Non-Essential Duties:

• None

Knowledge, Skills and Abilities:

Knowledge

• Striping, waxing and burnish floors with minimal to no assistance.
• Operating various pieces of equipment necessary to effectively perform job functions, such as a high-speed buffer, extractor, wet vac, pressure washer, auto scrubber.

Knowledge of equipment and supplies used in cleaning healthcare facilities.

Skills

Effective written and verbal Communication skills.

Abilities

• Ability to accurately track supplies
• Ability to read and understand cleaning instructions and information.
• Ability to use cleaning equipment
• Ability to use personal protective equipment

AVH Values: All AVH employees will effectively demonstrate these values:

• Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
• Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
• Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
• Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
• Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
• Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
• Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.

Education and Experience:

Education

High School Diploma or equivalent preferred.

Experience

• Previous environmental service aide experience in a healthcare setting preferred.
• 2-years’ experience in operating specialized power equipment as related to waxing, buffing, and burnishing of hard surface floors.

Required Licensure and/or Certifications:

• None

AVH Conduct/Compliance Expectations:

• Ability to adhere with AVH Absenteeism and Tardiness Policy
• Ability to adhere with AVH Leaves of Absence Policy
• Ability to adhere with AVH Paid Time Off (PTO) Policy
• Ability to adhere with AVH Recording of Hours Worked Policy
• Ability to adhere to the department dress code
• Ability to organize work and establish priorities
• Ability to expand on own initiative in performance of duties
• Skill and ability to follow the telephone etiquette/standards
• Conforms to AVH Standards of Excellence
• Ability to function effectively under pressure and meet time parameters
• Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff
• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
• Ability to maintain the confidentiality of patient, hospital and department information
• Ability to adhere to safety rules and regulations
• Safely and effectively uses all equipment necessary to carry out duties
• Ability to interpret and function under hospital and department policies and procedures
• Conforms with required and appropriate Joint Commission requirements
• Conforms with and supports hospital quality assurance and improvement guidelines
• Ability to participate effectively in department and hospital staff education
• Display a willingness to work as a team player
• Ability to give and support the highest level of patient/customer satisfaction at all times
• Supports and adheres to the values and mission statement established by the AVH Board of Directors
• Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
• Ability to follow the Code of Conduct

Physical Requirements and Working Conditions:

• Frequently lifting, pushing, and pulling up to and over 50 lbs as required to operate heavy floor equipment throughout all areas of the hospital and hospital grounds.
• Frequent bending and twisting.
• Occasionally working within confined areas and exposure to outdoor elements.
• Exposure to heavy chemical use.
• Exposure to patient blood and/or body fluids.

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

(02.24.21)

Education and Experience:

Education

High School Diploma or equivalent preferred.

Experience

• Previous environmental service aide experience in a healthcare setting preferred.
• 2-years’ experience in operating specialized power equipment as related to waxing, buffing, and burnishing of hard surface floors.

Required Licensure and/or Certifications:

• None