Job Objective:

Under the direct supervision of a registered Pharmacist and the Pharmacy Technician Supervisor performs routine and basic pharmacy procedures for the operation of an acute care pharmacy to assist the Pharmacists.

Essential Duties and Responsibilities:

• Assists Pharmacist in proper labeling of medications, processes medications orders and those returned to Pharmacy.
• Assists Pharmacist in preparing labels.
• Assures adequate inventory is maintained at all times.
• Assures and credit and billing tasks are completed in a timely and thorough manner.
• Maintains professional work habits by organizing workload, setting priorities, completing assignments in a timely manner, utilizing resources appropriately, complying with department program standards and adapts well to change.
• Performs basic pharmacy procedures such as checking in merchandise, filling physician's orders for pharmacy verification, floor stock, preparing IV's and TPN's.
• Recognizes departures from the normal and discusses with pharmacist.

Competence:

• Maintains an appropriate level of competence by ongoing development of knowledge and skills.
• Performs duties in accordance with relevant laws, regulations and technical standards.
• Participates in age specific educational and training programs.

Confidentiality:

• Refrains from disclosing confidential information acquired in the course of work except when authorized, unless legally obligated to do so.
• Refrains from using or appearing to use confidential information acquired in the course of work for unethical or illegal advantage either personally or through third parties.

Integrity:

• Regularly demonstrates commitment to a set of ethics and values by behaving in an ethical manner that is consistent with stated values. Supports and enforces hospital Corporate Compliance Program.
• Avoids actual or apparent conflicts of interest and advises all appropriate parties of any potential conflict.
• Refrains from engaging in any activity that would prejudice ability to carry out duties ethically.
• Disclose fully all relevant information that could reasonably be expected to influence an intended users understanding of the reports, comments, and recommendations presented.

Non-Essential Duties:

• Other duties as assigned.

Knowledge, Skills and Abilities:

Knowledge

• Understands and can apply all state and federal laws and regulations related to the practice of pharmacy. Pharmacy Law, MERP, Joint Commission.
• Demonstrate knowledge and proficiency regarding special needs and behaviors of age or ethnic specific groups.

Skills

• Must possess excellent written and verbal communication skills and demonstrate the ability to collaborate with other health care professionals.

Abilities

• Ability to adhere with AVH Policies and Procedures and demonstrate knowledge and understanding of corporate compliance rules and regulations.
• Ability to adhere to safety rules and regulations and maintain the confidentiality of patient, hospital, and department information.
• Coordinate with other team members and assists manager with implementation of new applications.

Core Competencies: All AVH employees will effectively demonstrate these behaviors:

• Accountability
• Action Oriented
• Customer Focused
• Compassion
• Effective Communication
• Teamwork
• Ethics & Values
• Integrity & Trust

Education and Experience:

Education

• High School diploma.
• Associate of Arts or Bachelors Degree preferred.

Experience

• Prior experience in acute care hospital OR a minimum of 2 years experience in a pharmacy preferred.

Required Licensure and/or Certifications:

• Current State of California Pharmacy Technician License.
• CPHT preferred.

AVH Conduct/Compliance Expectations:

• Ability to adhere with AVH Leaves of Absence Policy.
• Ability to adhere with AVH Paid Time Off (PTO) Policy.
• Ability to adhere with AVH Recording of Hours Worked Policy.
• Ability to adhere to the department dress code.
• Ability to organize work and establish priorities.
• Ability to expand on own initiative in performance of duties.
• Skill and ability to follow the telephone etiquette/standards.
• Conforms to AVH Standards of Excellence.
• Ability to function effectively under pressure and meet time parameters.
• Ability to communicate effectively while maintaining good working relationships with coworkers, managers and other hospital staff.
• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH.
• Ability to maintain the confidentiality of patient, hospital and department information.
• Ability to adhere to safety rules and regulations.
• Safely and effectively uses all equipment necessary to carry out duties.
• Ability to interpret and function under hospital and department policies and procedures.
• Conforms with required and appropriate Joint Commission requirements.
• Conforms with and supports hospital quality assurance and improvement guidelines.
• Ability to participate effectively in department and hospital staff education.
• Display a willingness to work as a team player.
• Ability to give and support the highest level of patient/customer satisfaction at all times.
• Supports and adheres to the values and mission statement established by the AVH Board of Directors.
• Ability to demonstrate knowledge and understanding of Corporate Compliance rules and regulations, complies with duty to report behavior standard, demonstrates understanding of purpose for Corporate Compliance hotline and importance of seeking guidance from a supervisor when in doubt regarding a possible corporate compliance issue.

Key Physical Requirements and Working Conditions:

• Works primarily in an office environment.
• Requires ability to stand, sit or walk around department and facility most of the day.
• Some bending, lifting less than 20 lbs. and occasional reaching above the shoulder.
• Typing, answering phones and working around automated equipment.
• Potential for exposure to dangerous or toxic medications.
• May need PPE if preparing chemotherapy.

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.

Education and Experience:

Education

• High School diploma.
• Associate of Arts or Bachelors Degree preferred.

Experience

• Prior experience in acute care hospital OR a minimum of 2 years experience in a pharmacy preferred.

Required Licensure and/or Certifications:

• Current State of California Pharmacy Technician License.
• CPHT preferred.