Position Duties
- Respond to customer inquiries in a professional and rapid manner
- Provide information about products and services to customers
- Handle and resolve customer complaints or concerns with patience and empathy
- Perform data entry tasks accurately and efficiently
- Maintain customer records by updating account information
- Follow communication scripts and guidelines to ensure consistent and quality customer service
- Collaborate with team members to achieve individual and team goals

Experience
- Previous experience in a call center or customer service role preferred
- Strong customer service skills with the ability to effectively communicate with diverse customers
- Bilingual proficiency in English and Spanish is a plus
- Excellent phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills

This is an exciting opportunity for individuals who are passionate about providing exceptional customer service in a fast-paced environment. We offer competitive pay, and opportunities for career growth. If you are a motivated team player with excellent communication skills, we would love to hear from you.

Apply now to join our dynamic team!

Job Type: Full-time

Pay: $700.00 - $750.00 per week

Benefits:

• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Sacramento, CA 95821 (Required)

Work Location: In person