179 Customer Service Representative Jobs in Sacramento, CA
Bonney Plumbing, Electrical, Heating & Air is Hiring a Customer Service Representative Near Sacramento, CA
- Provides inbound telephone coverage, answers general product and service questions;explains company services.
- Places outbound calls to schedule maintenance appointments for existing customers, follow up on appointments, etc.
- Accurately enters data entry into the operating system (Service Titan).
- Conduct outbound calls to prospective customers using a prepared script.
- Introduce and promote company products/services to generate interest and qualify leads.
- Build and maintain positive relationships with potential customers.
- Record and document all interactions and feedback for future follow-ups.
- Meet and exceed daily/weekly/monthly targets for call volume and lead generation.
- Manage large amounts of calls in a timely manner.
- Collaborate with team to transfer qualified leads for further follow-up.
- Set up appointments with customers who are interested in service
- Other duties are assigned as needed by needs of the Company.
- 1 years in a call center or customer service position
- Previous experience in outbound calling or telemarketing preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet targets.
- Strong problem-solving and negotiation skills.
- Goal-oriented and self-motivated.
- Medical, Dental, and Vision plans for you and your family
- Vacation Pay, Sick Pay, and Holiday Pay
- 401k Retirement Plan with company match up to 4%
- Life insurance and accident insurance
- Special Program Options: FSA & EAP
- Referral Bonuses, Loan Program, and Employee Discounts Program
- Ongoing Training for your Professional Development & Life Skills Courses
- Uniforms and Uniform Laundering – Work Boot Allowance (for select roles)
- Tools and Equipment Provided (for select roles)
- Company Vehicle & Gas Card (for select roles)
- Company issued iPhone iPad (for select roles)
- Fun company sponsored events with lots of giveaways
- Working in a energetic, collaborative, and fun environment
Job Summary
Full Time
Specialty Trade in Construction
$41k-52k (estimate)
04/25/2024
06/24/2024
bonney.com
ELK GROVE, CA
25 - 50
1978
RICHARD MARK BONNEY
$10M - $50M
Specialty Trade in Construction
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About Bonney Plumbing, Electrical, Heating & Air
Leading the way home. Modern, sophisticated, and always the one right out front, Bonney has been leading the Sacramento home...since 1978. We believe your home should be the most treasured, enjoyable place on the entire planet...and we are 100% dedicated to helping make that reality. That's what we've always done. And it's what we will always do! Bonney is a full-service plumbing, electrical, heating, and air conditioning company based in Sacramento servicing customers across Solano, Yolo, El Dorado, Sacramento, Placer and San Joaquin Counties. The Bonney team has an A+ Rating from the BBB and... works hard to provide professional, reliable and certified services for residential and commercial customers.
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The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Products and Services, Futures, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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