Works with department managers to develop and administer the dealership’s customer relations program. Recommends revisions to customer relations programs and policies. Work with sales and service people to ensure that post-sale/service customer contacts are made and that updated files are kept on all customers. Assists in resolving customer complaints for the service and sales department. Coordinate all manufacturer and internal customer follow-u...
Sacramento Chrysler Dodge Jeep Ram is looking for Service Advisors to join the team. Job Responsibilities include. Greeting customers promptly and professionally. Determine customer's primary concern and review additional maintenance needs when appropriate. Consulting the technicians about needed repairs and alternatives that can be offered in place of expensive repairs. Answering customer questions about service outcomes and consulting with tech...
