22 Technical Assistant Jobs in Ann Arbor, MI
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Ann Arbor Public Schools is Hiring a Technical Assistant Near Ann Arbor, MI
- Associates Degree or certification in a computer related field preferred
- ACHDS, ACTC, ACMT, MCP, A Certification or equivalent experience preferred
- Familiarity with MacOS, iOS, Windows, & ChromeOS
- Familiarity with MDM software (Jamf Pro, Jamf Schools, Google Admin Console)
- Experience providing first level technical support as it relates to district technology
- Experience with installation, upgrade, repair, and maintenance of computer software, hardware, and peripherals, both on standalone and network systems
- Ability to solve problems efficiently and produce a viable solution
- Understanding of networking concepts
- Experience working with wireless technologies
- Experience with troubleshooting sound systems
- Commitment to provide exceptional customer service to all stakeholders
- Ability to work effectively with staff and students at their skill levels
- Effective communication, problem solving, multi-tasking, and organizational skills
- Capacity to thrive in a team-oriented environment
- Ability to train and support staff and students in the use of educational technologies
- Ability to adapt and learn new technologies needed to support staff and students
- Excellent interpersonal skills
- Self-directed, self-motivated and ability to work with interruptions
- Show attention to detail and follow through
- Have a willingness to continue to renew and add certifications
- Have a high level of personal integrity and sensitivity to confidential information
- Such alternatives to the above qualifications as the Board of Education may find appropriate and acceptable
- Provide support to ITD staff that work at the building level. This support may include the use of all district technology including, but not limited to computers, tablets, software, hardware, peripherals, printers, copiers, scanners, network, cameras, phones, audio and projection systems
- Work closely with the mobile device team to set projects and priorities
- Monitor the daily status of technology in assigned support area
- Oversee the in-house chromebook repair process and help maintain the repair swap fleet of devices
- Participate in technical system implementations as needed
- Manage assigned district help desk requests and provide assistance on all district technologies to staff and students as needed
- Troubleshoot software and hardware problems and provide minor hardware repairs
- Troubleshoot basic network problems such as switches, cards, cabling and software
- Provide support for administrative and instructional software applications
- Install software and hardware upgrades
- Identify, research and resolve technology-related problems; troubleshooting building problems thoroughly before forwarding to next tier of support or vendors
- Install and troubleshoot operating systems and applications for MacOS, Windows, and Chromebooks
- Troubleshoot and work with team leads fix printing, wireless, switching, networking, sound, copier and phone-related issues
- Attend training sessions and technology staff meetings
- Ability to flex hours in the evening or weekends as needed for support
- Be willing to travel between buildings
- Write technical instructions
- Assist with warehouse organization
- Other duties as assigned
Technology
6/26/2023
Balas Administration Building
Ann Arbor Public Schools - website
Provide district level technical support to faculty, staff and students in the use of all district technology. This will include working closely with the mobile device team on projects and overseeing the chromebook repairs process for the district's 1:1 chromebook fleet.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other Skills & Abilities
Work with parents and children of diverse cultural backgrounds
Develop effective working relationships with students, staff, and the school community
Perform duties with awareness of all district requirements and Board of Education policies
Ability to operate a personal computer and Word, Excel and database programs
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Print Version
Job Summary
Full Time
$72k-90k (estimate)
04/19/2023
05/13/2024
aaps.k12.mi.us
Ann Arbor, MI
3,000 - 7,500
Related Companies
The job skills required for Technical Assistant include Customer Service, Attention to Detail, Problem Solving, Organizational Skills, Presentation, Professional Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Assistant positions, which can be used as a reference in future career path planning. As a Technical Assistant, it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Assistant. You can explore the career advancement for a Technical Assistant below and select your interested title to get hiring information.
If you are interested in becoming a Technical Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Assistant job description and responsibilities
Perform a broad range of basic administrative support duties.
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Provide technical assistance to engineers and technicians.
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Keep abreast of the technical developments to provide excellent service to customers.
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Responsible for a wide range of tasks to ensure the office they are managing functions smoothly.
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Perform basic administrative tasks including filing, composing emails, printing documents, scheduling meetings, answering phones and creating reports.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Assistant jobs
Must appear neat, clean and professional.
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Relevant technical certificate.
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Meet certain education requirements.
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Have a bachelor’s degree and some admin-related work experience.
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Require experience and sometimes extensive training to master.
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Step 3: View the best colleges and universities for Technical Assistant.
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