69 Desktop support specialist Jobs in Cincinnati, OH
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AMS Staffing is Hiring a Desktop support specialist Near Cincinnati, OH
Please send your resume in WORD format should you be interested in the following Desktop Support Specialist position located in Cincinnati, OH.
This is a full-time, direct-hire position with a salary range of $50-55K with awesome benefits. If you are not interested in this position, please pass onto colleagues / associates as we do offer referral fees should they be hired.
Job Title : Desktop Support Specialist
Location : Cincinnati, OH
Work Environment : 100% On-Site
Salary : $50-55K
Term : Full-time
3rd Party C2C / Transfer : No
Referral Fee : $500 - Refer qualified colleague, friends, or family.
Please reply with an updated resume in Microsoft Word format
Job Responsibilities Include :
- Working closely with other members of the Applications and Support teams to resolve technical issues.
- Providing second-tier help desk support by phone, desk side and / or remotely.
- Setting up equipment, i.e., hardware, printers, telephones and peripherals.
- Tracking information associated with the distribution of laptops, printers, and mobile devices from the Firm's loaner pools.
This individual will follow proper procedures to protect the Firm's investment in these devices.
- Assisting with daily audio-visual setups and checkout of laptops and other equipment, as requested.
- Providing expert telephone support to our internal clients; troubleshooting a variety of software, hardware and network issues to point of resolution or escalation.
- Logging internal client's calls, maintaining records and capturing final solutions in the Firm's online ticketing system.
- Routing calls to the appropriate group for resolution in accordance with established escalation procedures, and providing status reports to internal client throughout the life of an incident.
- Assisting with familiarizing employees with the firm’s computer systems, software, and phone system.
- Delivering high quality support in a timely manner to meet internal and external client needs.
Job Requirements
- Candidate must have at least a 2-year certificate from a college or technical school and 3 years of related experience or equivalent.
- Ability to lift up to 50 pounds individually, and the ability to crawl under a desk in order to service computers.
- Ability to work on call-support on a designated weekends throughout the year.
- Must have high degree of professionalism when interacting with internal and external clients.
TCH1
amsstaffing
theamsway
Last updated : 2024-03-23
Job Summary
Full Time
Business Services
$48k-60k (estimate)
03/25/2024
03/29/2024
ams-staff.com
HIGHLAND PARK, IL
25 - 50
2002
ANDREW M SIGESMUND
<$5M
Business Services
Related Companies
About AMS Staffing
AMS Staffing Inc. was founded in 2002 and initially specialized in the placement of Lotus Notes and Microsoft Exchange Messaging Professionals. As time progressed, our clients, impressed with our performance, asked us to assist them with all of their IT staffing requirements. As a result AMS Staffing developed into a firm with the ability to identify talented candidates in all areas of IT including Security and Risk Management, Network and System Administration, Software and Application Development, Project Management and Business Analysis. With headquarters in Chicago and branch offices in Ne...w York, New Jersey and Texas, our staff possesses fifteen years in the staffing industry on average. As veteran recruiters we understand the importance of the relationships with our clients and the candidates we represent. Since 2002 we've developed some great relationships with clients and candidates across the country as well as candidates who have become clients. Taking the time to understand our clients' culture, business needs, organizational structure and technical environment allows us to quickly identify the type of candidate our client is seeking. Thanks for taking the time to review our info. For more information contact us by email (andrews@sattel2.com) or by phone at (847) 715-9047.
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The job skills required for Desktop support specialist include Troubleshooting, Desktop Support, Computer Systems, Help Desk Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support specialist positions, which can be used as a reference in future career path planning. As a Desktop support specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support specialist. You can explore the career advancement for a Desktop support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
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Experience in technical support positions is a plus.
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Practice fixing common computer problems.
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Use past security breaches as learning examples.
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Step 3: View the best colleges and universities for Desktop Support Specialist.
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