American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University. Department: Residence Operations Support 1 Time Type: Part time Job Description: The Desk Assistant (DA) is a part-time student staff member of Housing & Residence Life and a member of the University’s Office of Campus Life. The Desk Assistant fulfills a vital role in the residence hall system by helping ensure the safety of the halls, assisting residents with concerns, and welcoming guests and visitors. The DA is supervised by a Residential Operations Coordinator with the support from the Assistant Director for Residential Operations and Finance and is expected to work closely with other staff members (other DAs, Desk Coordinators, Resident Assistants, Community Directors, Facilities Management Members, and University College Program Associates, etc.) within the building, as well as across campus. This position staffs the residence hall front desks from 7:00 AM - 11:00 PM daily. Required Dates: All staff are required to participate/attend the following: This is a 10-month position from August 2024 through May 2025. Fall 2024 Arrival: August 11, 2024 at 9:00 AM Fall 2024 Dismissal: December 16, 2024 at 2:00 PM Spring 2024 Arrival: January 5, 2025 at 9:00 AM Spring 2024 Dismissal: May 12, 2025 at 2:00 PM All Desk Assistants must attend and fully participate in staff training in August and January prior to the start of the academic semester. Fall Training: August 12-13, 2024 Spring Training: January 6-7, 2025 All Desk Assistants are expected to work during the opening of residence halls from August 14-26, 2024. This position has “nontraditional” business hours making it likely staff will work evening and early morning hours. Desk Assistants are expected to work a minimum of 12 hours per week, including 3 hours on Saturdays or Sundays. Desk Assistants are required to work one break (Thanksgiving Break, Winter Early Arrival, Spring Break). Desk Assistants are required to work during Finals and hall closing periods. Fall 2024: December 11-18 Spring 2025: May 1-12 *Staff are required to be present and participate in all DA training and residence hall opening and closing dates. *All dates are subject to change. Work Study: No Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Other Details Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. American University is an E-Verify and Right to Work employer. Current American University Employees American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email theworkline@american.edu. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities. American University is a student centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.