You haven't searched anything yet.
ABOUT THE AMERICAN ASSOCIATION OF NURSE PRACTITIONERS
The American Association of Nurse Practitioners® (AANP) is a full-service professional membership organization that empowers all Nurse Practitioners (NPs) to advance accessible, person-centered, equitable, high-quality health care for diverse communities through practice, education, advocacy, research, and leadership. AANP takes pride in serving the NP community and our team members work together to move the association forward.
We are looking for talented individuals to join our team. In addition to competitive benefits, AANP offers team members a creative work environment with the opportunity for personal growth and success.
POSITION SUMMARY
The Help Desk Technician provides technical support to the American Association of Nurse Practitioners (AANP) staff, whether in person, on the phone, or remotely. Their primary function will be to ensure AANP staff can properly operate any AANP technology devices they may be having trouble with. This position will provide end-user desktop support to include responding to user requests for service and determining the nature and extent of support needed, purchasing, installing, configuring, maintaining, and troubleshooting a wide range of software, hardware, and peripherals used throughout operations. They will perform hardware and/or software upgrades to existing computer equipment.
APPLICATION PROCESS
Applicants for this role must submit a cover letter and upload their resume with the online employment application.
WHERE YOU WILL WORK
This position will be 100% in office at our Austin, Texas National Headquarters. Relocation will not be provided.
ESSENTIAL RESPONSIBILITIES
You are expected to perform the following essential responsibilities of the position with reasonable accommodation. The position may include other responsibilities as assigned.
QUALIFICATIONS
Education
Required:
Experience
Required:
Knowledge, Skills, and Abilities
Required:
Other
BENEFITS
AANP offers attractive compensation; health, dental and vision insurance; 401(K) and employer match; generous paid time-off; 14 annual holidays, and a great work environment.
AANP is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, or any other status protected by the laws and regulations in locations where we operate. We celebrate diversity and are committed to creating an inclusive environment for all employees.
AANP will endeavor to provide reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability. If you require reasonable accommodation because of a disability in completing any part of the employment process, please contact Human Resources at (512) 442-4262 to help us understand the nature of your request and provide your contact information.
Full Time
$50k-62k (estimate)
04/26/2024
05/14/2024
aanp.org
ALEXANDRIA, VA
50 - 100
2013
$10M - $50M
Elementary & Secondary Education
The American Association of Nurse Practitioners (AANP) provides nurse practitioners (NPs) with a unified way to network and advocate for NP issues. AANP is the largest national nurse practitioner organization created for NPs of all specialties and proudly represents the interests of the more than 325,000 NPs currently licensed to practice in the U.S. AANP continually advocates at local, state and federal levels for the recognition of NPs as providers of high-quality, cost-effective and personalized health care. For more information, visit aanp.org.
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.