• Handles inbound customer requests for pricing and availability.
• Enters quotes and invoices into the company’s invoicing system.
• Prepares and supplies customers with freight quotes and invoices.
• Locates alternative products that are not in stock from approved vendors.
• Logs all interactions with the customers, via email, text, phone or in person.
• Ensures client notes are accurate and contain details to provide proper follow up.
• Ensures timely follow-ups on open end user quotes, super end user quotes and other assigned quotes.
• Reviews and monitors dormant customers, follows up when necessary.
• Manages quotes, quote follow up and customer service to build a repeat customer base Develops and manages relationships with key accounts, including quote follow up Acknowledges and responds to web and email submitted quote requests.
• Provides consistent, superior customer service; ensures all customer needs are identified and addressed; maintains a high level of customer satisfaction at all times.
• Builds sustainable relationships and trust with customers through open and interactive communication to encourage repeat business.
• Provides input to assist in keeping price lists and catalogs updated.
• Makes outbound calls to previous customers to generate new leads.

• Ability to climb, bend and kneel on an occasional basis.
• Prolonged periods of sitting and standing.
• Regular manual dexterity/coordination: hand/eye movements, motor control.
• Regular visual effort: concentrated reading of documentation or close viewing of computer displays.
• Able to push, pull and lift up to 10lbs. on an occasional basis.

• High School graduate, or equivalent work experience.

• Advanced computer knowledge including e-mail, Word, and Excel software.

• Professional phone skills and keyboarding

• Ability to contribute to the company's operation and principles through ethical practices.

• 2 years’ sales experience particularly within the agriculture and construction parts sectors, preferred.

• Basic to intermediate knowledge of agricultural equipment and sales

• Strong written and verbal communication skills.
• Ability to work well with people from diverse backgrounds and locals.

What’s in it for me?

• Employee discount program
• Monday – Friday schedule
• Internal promotion opportunities
• Great benefits package (Health- traditional copay plan or high deductible plan, Dental, Vision, Life, Disability, Accident, Critical Illness, Vacation/Sick leave, FSA, HSA, Pet Insurance, 401K Plan)