Job Title: Account Manager, Aviation Operations (Air Charter)

As an Account Manager, your primary responsibilities are to work with high-profile clients in need of private jet transportation, matching them with the appropriate aircraft owned by our vendors. Every sale involves customized pricing and logistical coordination.

Success is achieved through developing and maintaining strong relationships with colleagues, air carriers, and vendors to deliver a flawless air charter experience to our customers.

The majority of customers you would be working with are professional and collegiate sports teams, famous athletes, celebrities, corporations, government entities, and high net worth individuals.

This position will be based out of our main office in Salem, NH. This is not a remote position.

Duties:

• Sustain, nurture, and build client relationships
• Sustain, nurture, and build vendor relationships
• Source new bids, opportunities, and leads in various markets
• Provide internal operational support by entering trip and pricing data as well as flight following and completing client briefings
• Self-direction, time management, and the ability to turn data around quickly without sacrificing accuracy is a must.

Requirements:

• Work experience in areas such as travel, sports or general sales related positions. Air Charter experience is not required.
• Ability to work independently with little oversight is critical
• This position requires telephone use – you must feel comfortable talking and communicating with customers and vendors on the telephone and demonstrate confidence, tenacity, friendliness, and professionalism
• Great organizational skills and ability to multitask. Timely data entry and management of information residing in CMS is critical
• Excellent communication skills, including spelling and grammar, all documents must be accurate and error-free
• Off-hours monitoring of flights on a rotating basis (Duty Officer)
• Self-confidence and ability to work independently with little supervision is essential
• Experience with Microsoft office products and using a CRM.

During the initial stages of the role, the primary responsibility will be collaborating with our Business Development team and hunting for new business opportunities while you build your client list.

Timeline for filling role is March, 2024.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave

Experience level:

• 2 years
• 3 years
• 4 years
• 5 years

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Travel requirement:

• No travel

Ability to Relocate:

• Salem, NH 03079: Relocate before starting work (Required)

Work Location: In person