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About Us
Join our team!
Welcome to Air Comm, where innovation meets communication! Since 1973, we've been on a mission to revolutionize wireless solutions for clients worldwide. We tailor our services to fit the unique needs of every industry, big or small. We specialize in integrated technologies from cell phone integration, dispatch consoles, intelligent surveillance cameras and more to find the right solution for our customers. With a knack for creativity and a passion for problem-solving, we're not just your average communications provider—we're your trusted partner in navigating the ever-changing landscape of connectivity. Join us as we continue to soar to new heights, making waves in the world of two-way radios.
Location | Tempe, AZ |
Employment Type | Full-Time, Regular, Non-Exempt |
Manager Position | No |
Reports To | Regional Service Manager or designee |
Travel | Under 25% |
Revision Date | March 2024 |
Summary of Functions
The Field Service Technician plays a crucial role in implementing and maintaining complex digital mobile communication systems for commercial, Government, and Public Safety Communications customers. Their responsibilities involve a range of tasks, including deployment, optimization, and repair of various infrastructure components such as public safety loggers, subscribers, microwaves, computers, servers, and network equipment. They collaborate closely with Customers, System Managers, Engineers, Sales teams, Project Managers, and System Technologists to achieve project goals. This role may require on-call duties to ensure support for mission-critical systems, particularly for public safety customers. Key duties include maintaining and managing highly technical land mobile radio (LMR) communications systems, focusing on optimal performance and proactive troubleshooting to address alarms and malfunctions. The Field Service Technician conducts routine system maintenance, monitors performance, and implements preventative measures. They must stay updated with the latest technologies and troubleshooting techniques for digital and analog communications equipment. Additionally, they provide technical support, ensuring swift and accurate responses to alerts, and managing appropriate repairs or escalations as needed.
Essential Duties and Responsibilities
Experience/Education
Knowledge, Skills, and Abilities
Physical Demands
The following physical activities or abilities are commonly, but not always, associated with the performance of this position. The actual requirements of this position will vary.
The following physical activities or abilities are commonly, but not always, associated with site visits.
Work Environment
The job environment may vary, but commonly associated outdoors at construction sites, mine sites, hotels, and hospitals.
The following environmental/atmospheric working conditions are commonly, but not always, associated with the performance of this position. The actual working conditions will vary.
Perks and Benefits
Air Comm offers a comprehensive benefits package including medical, dental, vision, a retirement plan, AD&D Insurance options, and more. We also reward our employees’ hard work with bonuses, paid time off, and paid holidays. As an added bonus, we also offer a brand-new facility with a gym and fully stocked coffee bar.
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
It is the policy of Air Comm to fill every position without regard to race, color, religious creed, sex, marital status, physical disability, mental disability, medical condition, age 40 and over, national origin, ancestry, sexual orientation, gender identity, genetic information, military or veteran status, or any other basis made unlawful by applicable law. Air Comm is an equal opportunity employer, and strictly prohibits unlawful discrimination by any employee, including managers, supervisors and co-workers.
Full Time
Retail
$74k-93k (estimate)
03/23/2024
05/22/2024
air-comm.com
Phoenix, AZ
<25
Retail
The job skills required for Senior Service Technician include Field Service, Customer Service, Troubleshooting, Problem Solving, Technical Support, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Service Technician positions, which can be used as a reference in future career path planning. As a Senior Service Technician, it can be promoted into senior positions as a Field Service Engineer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Service Technician. You can explore the career advancement for a Senior Service Technician below and select your interested title to get hiring information.