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Solutions Specialist
$95k-120k (estimate)
Full Time | Retail 3 Weeks Ago
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Air Comm Corporation is Hiring a Solutions Specialist Near Houston, TX

About Us

Join our team!

Welcome to Air Comm, where innovation meets communication! Since 1973, we've been on a mission to revolutionize wireless solutions for clients worldwide. We tailor our services to fit the unique needs of every industry, big or small. We specialize in integrated technologies from cell phone integration, dispatch consoles, intelligent surveillance cameras and more to find the right solution for our customers. With a knack for creativity and a passion for problem-solving, we're not just your average communications provider—we're your trusted partner in navigating the ever-changing landscape of connectivity. Join us as we continue to soar to new heights, making waves in the world of two-way radios.

Location

Houston, TX

Employment Type

Full-Time, Regular, Exempt

Manager Position

No

Reports To

Director of Sales or designee

Travel

No

Revision Date

April 2024

Summary of Functions

An Outside Sales/Solutions Specialist is responsible for expanding our business network by cultivating relationships with key customers and industry stakeholders. They promote our cutting-edge CCTV Systems, offering tailored solutions to meet client needs and maximize value. Collaborating closely with Engineers and Service Staff, they design custom camera systems and provide expert guidance to clients, addressing their pain points and ensuring long-term satisfaction. With a keen focus on effective communication, initiative, and organizational skills, they serve as a trusted liaison between customers and internal teams, driving towards mutual success and innovation.

Essential Duties and Responsibilities

  • Showcase our cutting-edge CCTV Systems, including Avigilon and SentraCam video, to prospective clients.
  • Harness your networking prowess to cultivate relationships with key customers and industry stakeholders, driving new business opportunities.
  • Collaborate with existing clients to identify untapped potential and offer comprehensive product solutions tailored to their needs.
  • Collaborate with Engineers and Service Staff to develop bespoke camera solutions that address client specifications.
  • Delve into customer pain points, offering innovative solutions that resolve their challenges and ensure long-term satisfaction.
  • Cultivate enduring relationships with clients, serving as a trusted liaison between customers and internal teams to ensure seamless communication and service delivery.
  • Perform additional assignments and special projects as directed.

Experience/Education

  • High school diploma/GED or equivalent.
  • Demonstrated expertise in sales or customer service roles, with a track record of achieving results.
  • Company will provide additional training, as necessary. 

Knowledge, Skills, and Abilities

  • Excellent computer skills including knowledge and experience with Microsoft Office, Outlook, and Excel.
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Above average oral and written communication skills and creativity applied to resolution of issues.
  • Highly proactive and responsive to internal and external customers
  • Ability to exercise independent judgment and advise project leadership on complex issues
  • Good problem-solving skills/decision-making skills.
  • Strong attention to detail.
  • Commitment to excellence and high standards.
  • Ability to work with all levels of management.

Physical Demands

The following physical activities or abilities are commonly, but not always, associated with the performance of this position. The actual requirements of this position will vary.

  • Ability to communicate effectively with vendors, management, and other co-workers, both individually and in front of a group is important. 
  • Regular use of the telephone and email for communication is also essential.
  • Sitting for extended period is common.
  • No heavy lifting is expected. Exertion of up to 25 pounds of force occasionally may be required. 
  • Good manual dexterity for the use of common office equipment such as computers, calculator, copiers, and fax machines.
  • Good reasoning ability and decision-making is important. 
  • Able to understand and utilize management reports, memos, and other documents to conduct business.

Work Environment

The job is primarily performed indoors in a traditional office setting.

Perks and Benefits

Air Comm offers a comprehensive benefits package including medical, dental, vision, a retirement plan, AD&D Insurance options, and more. We also reward our employees’ hard work with bonuses, paid time off, and paid holidays. As an added bonus, we also offer a brand-new facility with a gym and fully stocked coffee bar.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. 

It is the policy of Air Comm to fill every position without regard to race, color, religious creed, sex, marital status, physical disability, mental disability, medical condition, age 40 and over, national origin, ancestry, sexual orientation, gender identity, genetic information, military or veteran status, or any other basis made unlawful by applicable law. Air Comm is an equal opportunity employer, and strictly prohibits unlawful discrimination by any employee, including managers, supervisors and co-workers.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$95k-120k (estimate)

POST DATE

04/16/2024

EXPIRATION DATE

05/09/2024

WEBSITE

air-comm.com

HEADQUARTERS

Phoenix, AZ

SIZE

<25

INDUSTRY

Retail

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The following is the career advancement route for Solutions Specialist positions, which can be used as a reference in future career path planning. As a Solutions Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Solutions Specialist. You can explore the career advancement for a Solutions Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Solutions Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Solutions Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Solutions Specialist job description and responsibilities

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These specialists may need to keep logs on their activities to track progress and allow supervisors to audit the quality of their work.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Solutions Specialist jobs

Have a clear escalation pathway.

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Finish high school or earn a GED.

02/20/2022: Mobile, AL

Step 3: View the best colleges and universities for Solutions Specialist.

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