Affinity Partners is currently looking for a Customer Service Representative to join our San Antonio customer service team. We are in urgent need for the customer service representative position to be filled.

Responsibilities for Customer Service Representative

• Answers customers inquiries regarding product problems, service questions and general client concerns
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
• Upgrading and offering customer new products and services
• Update customer information in the customer service database during and after each interaction
• Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
• Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers

Skills for Customer Service Representative

• Must be 18 years of age or older
• High school diploma/GED required
• Associate degree in a business related field preferred
• Ability to remain professional and courteous with customers at all times
• Excellent verbal and written communication skills

Job Type: Full-time

Pay: $702.00 - $831.00 per week

Benefits:

• Health insurance

Weekly day range:

• Monday to Friday

Work Location: In person