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Inside sales representative
ADT Jacksonville, FL
$49k-70k (estimate)
Full Time 3 Months Ago
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ADT is Hiring a Remote Inside sales representative

Company Overview : *

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day.

Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go.

And as times change, so do we. Above all, our mission is clear : we help save lives for a living. Looking for a career where you can make a real impact?

Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.

Company Overview : *

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day.

Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go.

And as times change, so do we. Above all, our mission is clear : we help save lives for a living. Looking for a career where you can make a real impact?

Join our team today and put purpose behind your paycheck.

WeAreADT

Check out more about life at ADT here.

Position Summary : *

Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns.

Engage with interested Security and Smart Home customers to close sales, retain existing customers who are moving, and schedule install appointments with our ADT Field employees.

  • Answer new and existing customer phone calls while following sales processes.
  • Assist existing customers with their moving process including disconnecting their current service and assuming the sale at the new address.
  • Overcoming objections to gather leads and secure sales in the new home.
  • Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
  • Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
  • Experience : *
  • One year of sales and / or retention experience preferred.
  • Skills : *
  • Proven sales ability and closing skills.
  • De-escalation skills to ensure callers receive the best customer experience.
  • Strong listening skills used to conduct needs analysis.
  • Application skills to use what you learn on the call to overcome sales objections.
  • Excellent problem solving and communication skills.
  • Ability to multi-task while speaking to prospects.
  • ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills.

ADT strives to ensure every employee and applicant feels valued. Visit us at to learn more. *

Work setting :
  • In-person
  • In-person
  • Last updated : 2024-05-12

    Job Summary

    JOB TYPE

    Full Time

    SALARY

    $49k-70k (estimate)

    POST DATE

    03/27/2024

    EXPIRATION DATE

    05/18/2024

    WEBSITE

    adt.com

    HEADQUARTERS

    LOUISVILLE, KY

    SIZE

    15,000 - 50,000

    FOUNDED

    1874

    TYPE

    Public

    CEO

    RICK LYON

    REVENUE

    $5B - $10B

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    About ADT

    ADT manufactures and distributes electronic security, fire protection and alarm monitoring systems for the residential and commercial sectors.

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    The following is the career advancement route for Inside sales representative positions, which can be used as a reference in future career path planning. As an Inside sales representative, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside sales representative. You can explore the career advancement for an Inside sales representative below and select your interested title to get hiring information.

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    If you are interested in becoming an Inside Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Representative for your reference.

    Step 1: Understand the job description and responsibilities of an Accountant.

    Quotes from people on Inside Sales Representative job description and responsibilities

    A good sales representative knows how to qualify prospects and close sales.

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    Also, they collaborate with the sales executives making certain that corporate targets and goals are met.

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    At-home personnel often have the option of starting earlier or later depending on the sales they’re generating.

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    Contributes to the development of sales strategy to meet and exceed sales goals.

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    Evaluate sales pricing to maximize gain balanced by target volume.

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    Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

    Career tips from people on Inside Sales Representative jobs

    Do brain games or logic puzzles.

    12/15/2021: Anchorage, AK

    Ensure development of wholesale and retail channel.

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    Follow, report on, and coordinate with, customer activities and needs.

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    Goal Orientation with a Focus on the Client.

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    Pull potential prospects through human touch.

    01/06/2022: Columbia, SC

    Step 3: View the best colleges and universities for Inside Sales Representative.

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