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Job Summary
ActiveProspect is seeking a Customer Support Engineer I to join our small, but growing Support team. This is both an individual contributor and a customer-facing role. This person will be proficient in using our suite of products to efficiently problem-solve technical questions and implement solutions for existing customers. You will become a "go-to" person for technical questions about how our products work. You will work with our Support Engineers, ensuring effective time-management, SLA achievement, and a collaborative environment. This is a demanding role that requires customer relationship management, project management, communication, and technical skills. We are looking for candidates that are truly passionate about helping our customers on a daily basis.
Responsibilities:
Qualifications and Skills
ActiveProspect is an Equal Opportunity Employer
Full Time
$73k-95k (estimate)
01/12/2024
04/24/2024
activeprospect.com
Austin, TX
50 - 100
The job skills required for Support Engineer I include Customer Support, Customer Service, Problem Solving, Time Management, Life Insurance, HTML, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Engineer I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Engineer I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Engineer I positions, which can be used as a reference in future career path planning. As a Support Engineer I, it can be promoted into senior positions as a Specifications Writer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Engineer I. You can explore the career advancement for a Support Engineer I below and select your interested title to get hiring information.