Job Title: Dental Office Receptionist

Location: Los Angeles , CA (Brentwood)

About Us:

We are a specialty dental practice committed to providing exceptional endodontic care to our community.

We are excited to expand our team with addition of a talented individual who is passionate about providing exceptional patient care and contributing to our marketing efforts. We pride ourselves on delivering a comfortable and welcoming experience to every patient who walks through our doors. Our team is dedicated to excellence in dentistry and patient satisfaction.

Job Description:

We are seeking a dynamic individual to join our team as a Dental Office Receptionist. In this role, you will be the first point of contact for our patients, ensuring they receive outstanding customer service from the moment they enter our office. Additionally, you will assist in marketing initiatives to expand our referral network and strengthening our relationships with existing referring offices.

Responsibilities:

• Greet patients warmly and ensure they feel welcome
• Answer phone calls, schedule appointments, and manage patient inquiries
• Verify insurance coverage and process patient payments
• Maintain patient records and ensure accuracy of information
• Assist with marketing efforts including social media management and field marketing in surrounding neighborhoods
• Ensure proper communication with patients and referring practices
• Perform general administrative tasks to support the smooth operation of the dental office

Qualifications:

• Previous experience in a dental office required
• Strong communication and interpersonal skills
• Excellent customer service abilities with a friendly and professional demeanor
• Proficiency in computer skills, including Microsoft Office and dental software
• Knowledge of marketing principles and experience with social media platforms
• Detail-oriented with a high level of accuracy in data entry and record-keeping
• Willingness to learn and adapt to new technologies and procedures
• Marketing experience or education is a plus

Benefits:

• Competitive salary commensurate with experience
• Bonus structure to recognize your hard work
• Paid time off and holidays
• Positive and supportive work environment

Job Type: Full-time

Pay: From $28.00 per hour

Benefits:

• Paid sick time
• Paid time off

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 2 years (Required)
• Dental receptionist: 2 years (Required)

Ability to Commute:

• Los Angeles, CA 90049 (Required)

Work Location: In person