F&B Supervisor | Smith Tower
Let's start off with the most important part - what's in it for you:
The Perks
*Eligibility of perks is dependent upon job status

• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• "Columbia Cares" Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:
"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
F&B SUPERVISOR
The Food & Beverage Supervisor oversees the daily operations of dining establishments, ensuring efficient service and high-quality offerings. They coordinate team member daily roles, manage inventory with F&B Manager, and maintain hygiene standards to guarantee a satisfying dining and bar experience for patrons. Additionally, they handle customer inquiries and resolve any issues to uphold the establishment's reputation for excellence.
What's you'll do:
THE BRASS TACKS

• Supervises personnel employed in the Food and Beverage Department. This includes scheduling, training, and motivating employees daily while understanding F&B goals for each operating date
• Assist service team on the floor, take and serve orders if necessary and assist with bar service
• Facilitates sales/customer service/operations interface daily
• Supervises division activities, overseeing daily operations of all F&B outlets including opening and closing procedures
• Ensures profitability, efficient operations, and adherence to established safety and quality standards daily through city, county, and state health guidelines and standards
• Inventories supplies and beverages and maintains accurate inventory records monthly
• Responds to internal and external inquiries and complaints and maintains favorable team member and guest relations as needed
• Administers state liquor laws as they pertain to operations daily
• Deals with guests' challenges and communicates all issues and solutions with F&B Manager and Director of Operations
• Assures that we exceed guest expectations by being responsive, engaged and following-through on all requests
• Represents organization as point of contact ensuring guests' needs are met and expectations exceeded
• Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is clean and orderly
• Tip eligibility is for solely servicing tables/guests without any assistance from other team members
• Other duties as assigned by management

THE NITTY GRITTY

• 2 years lead or supervisory experience and/or training in comparable food service operation
• The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations. Ability to effectively present information and respond to questions from group of managers, clients, customers, and the public

• Team centric and the ability to successfully lead the F&B Team
• Strong client/customer service skills with the ability to be solutions oriented
• Proficient in Microsoft 365 (Word, Excel, PowerPoint, Outlook)
• Ability to stand up and down for more than three (3) hours at a time
• The ability to de-escalate, be organized, and handle busy operations
• The ability to communicate independently, clearly, and effectively
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays
• Ability to lift (25 ) Pounds
• Basic math skills required

Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
Where you'll work:
In 1914, Smith Tower became the first skyscraper in Seattle, and the tallest building west of the Mississippi River. More than 100 years later, a new Smith Tower visitor experience has reinvigorated this local icon to the delight of visitors and tenants alike. Visitors can now enjoy Smith Tower like they've never seen before. Today, it features an entirely new visitor experience including a ground-floor gathering place with gifts, souvenirs and treats, observational deck and bar where you can enjoy a locally inspired menu of shareable plates and classic cocktails.
Smith Tower carries on its legacy of memory-making through leading tours that provide fascinating insight into the building's renowned past and legendary mysteries, hosting private events, and providing breathtaking views from every angle of the open-air Observatory.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.