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Office Support
ABM US Chicago, IL
$53k-68k (estimate)
Part Time 2 Months Ago
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ABM US is Hiring an Office Support Near Chicago, IL

Position Summary Details
The office support is responsible for assisting customers with their parking needs as well as providing useful information and services pertaining to parking around the city of Rockford and assisting as a team lead on an event day.
Essential Functions
  • Work involves computer data entry, customer service support, administrative duties and evaluation of information.
  • Resolves parking concerns on phone by documenting the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting complaints and following up to ensure resolution.
  • Provide top notch customer service by greeting each customer and visitor with a smile and a warm welcome.
  • Maintains customer appeal records by updating account information
  • Receive intercom daily and help customers with their parking needs
  • Manually entering citation tickets in the system and help customers with appeal process
  • Educate customers how the appeal process works and help them to mitigate challenges
  • Schedule citation appeals and follows up with customers for further information if needed.
  • Assist customers in citation payment and schedule appeal request for hearing.
  • Report any customer issues to management for immediate attention.
  • Provide continuous feedback to management as needed.
  • Ability to multi-task, prioritize and manage time effectively.
  • Perform other duties as assigned.
  • Job duties may be modified at any time. 
  • Work on events and report to the district manager any issue of concern to be addressed
Qualifications
  • HS diploma or GED is required.
  • Minimum of one (1) year customer service experience recommended
  • Data entry experience is an added advantage
  • Microsoft applications experience needed
  • Excellent verbal and written communication skills.
  • Must be able to work any shifts; including weekends and holidays as needed. 

Job Summary

JOB TYPE

Part Time

SALARY

$53k-68k (estimate)

POST DATE

03/07/2024

EXPIRATION DATE

05/06/2024

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ABM US
Part Time
$33k-43k (estimate)
Just Posted
ABM US
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Just Posted
ABM US
Part Time
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Just Posted

The job skills required for Office Support include Customer Service, Data Entry, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Office Support positions, which can be used as a reference in future career path planning. As an Office Support, it can be promoted into senior positions as a General Clerk II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Support. You can explore the career advancement for an Office Support below and select your interested title to get hiring information.

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If you are interested in becoming an Office Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Office Support job description and responsibilities

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Office Support jobs

Have an office operations growth mindset.

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Develop an Office Support System.

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Complete A Certification Program.

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Develop Relevant Skills And Qualities.

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Apply For Office or Administrative Assistant Jobs.

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Step 3: View the best colleges and universities for Office Support.

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