Order Fulfillment Associate

Location: US (Onsite - St. Cloud, MN)

Requirements:

• Associates degree or minimum one year of customer service experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and data entry
• Experience with UCC, mortgage, secured transactions, lending, commercial title/abstracting, and/or commercial banking preferred
• Strong written and verbal communication skills
• Ability to multitask and problem-solve
• Excellent analytical, organizational, and time management skills
• Willingness to work overtime as needed

Responsibilities:

• Build relationships with customers, vendors, and agencies
• Perform searches, document retrieval, preparation, execution, filings, and recordings
• Assist with order fulfillment and issue resolution
• Explain service offerings, procedures, and jurisdictional requirements
• Make informed decisions to meet client expectations
• Provide recommendations for improvement in customer satisfaction and efficiency
• Assist with training on products, jurisdictional requirements, and company databases

Benefits:

• Competitive hourly rate (Experience-dependent)

Job Type: Contract

Pay: $19.00 - $20.00 per hour

Expected hours: 40 per week

Experience level:

• 2 years

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Experience:

• Mortgage servicing: 1 year (Preferred)

Ability to Relocate:

• Elk River, MN: Relocate before starting work (Required)

Work Location: On the road