At 39:23 Management, we know that life is all about people, and we take care of people. Whether it is our team, our guests, our tenants, our partners, our vendors, or our communities, we focus on people. To help us fulfill our mission, we lean on these values: , , , and .

Position Overview:

We are seeking a highly motivated and experienced Assistant General Manager to join our team. The Assistant General Manager will work closely with the General Manager to oversee the daily operations of the hotel, with a strong focus on employee management, training and hiring, site inspections and quality assurance inspections, and culture and team building.

Responsibilities:

1. Employee Management:

· Assist in recruiting, training, and supervising hotel staff.

· Develop and implement strategies to motivate employees and enhance their performance.

· Conduct regular performance evaluations and provide feedback for improvement.

2. Training and Hiring:

· Coordinate and conduct training programs for new and existing employees.

· Work with the HR department to ensure effective recruitment and onboarding processes.

· Identify training needs and develop training materials as necessary.

3. Site Inspections & Standards:

· Conduct regular site inspections to ensure the hotel meets quality standards and guest expectations.

· Identify areas for improvement and implement corrective actions.

· Maintain a strong presence on the property to address any operational issues that may arise.

· Implement and maintain quality assurance programs to ensure consistent service delivery.

· Monitor guest feedback and online reviews to identify trends and areas for improvement.

· Work with department heads to address any quality issues promptly.

4. Culture and Team Building:

· Foster a positive work environment based on mutual respect and trust.

· Hold team meetings and department head meetings regularly.

· Lead by example and embody the company's core values.

5. Revenue Management & Accounting

· Proficient in the use of the Property Management Systems.

· Knowledgeable about Revenue Management

· Process accounts payable.

· Understand P & L fundamentals and meet budget targets for each department.

Personal Qualifications:

· Minimum of 5 years of experience in hotel management, with at least 2 years in a supervisory position

· Strong leadership and interpersonal skills.

· Ability to make quick decisions and take action

· Excellent communication and problem-solving abilities.

· Proven track record of effectively managing teams and achieving results.

· Knowledge of hotel operations and industry trends.

· Ability to work flexible hours, including nights and weekends, as needed.

Benefits:

· Competitive salary, paid time-off starting in year one, and MEC health benefits.

· Opportunities for advancement and professional development.

· Supportive work environment with a focus on taking care of people.

· Discounted hotel stays at our properties.

· Positive and inclusive company culture.

If you are passionate about hospitality and possess the required skills and experience, we invite you to join our team and help us deliver unforgettable experiences to our guests. Apply now to become a part of the 39:23 family!

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person