Real Estate Operations Coordinator
Your Opportunity
Join our exceptional real estate team as our Operations Coordinator and advance your career. This is a chance to be part of the elite and surround yourself with North America's top 1% of real estate professionals.
We believe in fostering growth and continuous learning. As our Operations Coordinator, you'll have access to invaluable knowledge, expertise, and mentorship from the best in the industry. Our proven path to success is supported by a comprehensive support system, including models, systems, tools, coaching, and training. All you need to bring is your determination and passion.
Our benefits package rewards your hard work and dedication. In addition to a limitless career growth path, you'll have the opportunity to receive revenue share from PLACE & Real Broker, participate in our stock program with vesting options, and even explore investment opportunities. Furthermore, as you thrive in your role, you'll have the chance to join our esteemed consulting team and make a lasting impact on the industry.
Are you ready for a rewarding journey with a dynamic, forward-thinking real estate team? Apply now, and let's build a prosperous future together.
What You're Great At:
You are a highly skilled efficiency expert, turning chaos into order with your talent for creating and refining systems. Your attention to detail sets you apart, and your work represents top-notch quality and dedication. Your role goes beyond a job; you are an 'Empire Protector,' ensuring time and resources are safeguarded. Your exceptionalism shines as a beacon of excellence in a world where the average is okay.
What You'll Champion:

• Be the architect of superior internal and external customer service by constructing, implementing, and owning all systems that enhance communication, calendar management, digital presence, and office administration.
• Lead our virtual support staff, guiding their activities and fostering a culture of excellence.
• Drive team growth by crafting, testing, and refining effective recruitment ads, screening applicants, and arranging interviews for the Team Operator.
• Act as the agent onboarding and launch process steward, providing training and fostering progress through strategic tracking and weekly accountability sessions.
• Establish and monitor systems for database integrity, ensuring agent adherence to planned activities.
• Lead the team's print and digital marketing efforts, crafting strategies that stand out in the crowded marketplace.
• Oversee the quality of listing launches and contract-to-close procedures, collaborating with virtual professionals to increase efficiency and elevate the client experience.
• Deliver a world-class client journey. Act as the primary contact via phone and email, ensuring a seamless transition from contract to beyond.
• Serve as the trusted liaison between real estate agents, clients, title companies, mortgage brokers, and vendors.
• Plan and orchestrate at least 4 high-caliber client events annually to generate business referrals.
• Take charge of all team expense receipts, ensuring proper submission to the finance team and proactively identifying opportunities for cost reduction.
• Develop and maintain the team's operations manual, detailing all systems and standards outside our tech leverage, Brivity.
• Proactively keep team leaders informed about issues and contribute to problem-solving initiatives.
• Engage in weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings, demonstrating a commitment to continuous learning and improvement.

Essential Skills and Attributes:

• Precision-oriented: Attentive to details and takes pride in the details.
• Proactivity: Shows initiative and anticipates needs before they arise.
• Creativity: Skilled in navigating problems and obstacles with innovative solutions.
• Excellent Communication: Proficient in positive and direct communication, both written and verbal.
• Tenacious: Embodies a "do whatever it takes" attitude to ensure tasks are completed.
• Intuitive: Trusts and acts on instinct to make informed decisions.
• Tech-savvy: Proficient with technology and digital tools.
• Supportive: Committed to supporting the operator, team, brokerage, and PLACE.
• Team Player: Works well with others, contributing to a positive and productive group dynamic.
• Leadership: Demonstrates the capacity to guide self and others with determination.
• Self-motivation: Works efficiently and effectively with minimal supervision.
• Ownership: Embraces responsibility for projects, providing regular status updates.
• Focus: Ability to concentrate on a single task for prolonged periods during time blocks.
• Process Oriented: Able to adhere to existing procedures while improving and creating new processes.
• Growth Mindset: Committed to continuous learning and personal development.
• Organization: Displays impeccable organizational skills and ability to manage multiple tasks.
• Integrity: Concerned with maintaining high standards and doing things the right way.
• Resilience: Stays calm and motivated under pressure.
• Patience: Able to cope with the demands of a high-volume, detail-oriented role.
• Flexibility: Adaptable and open to changing situations or expectations.

Required Background and Experience:

• Administrative Expertise: A minimum of 2 years in an administrative position.
• Event Management: Previous experience in planning and successfully executing events.
• System Enhancement: A proven work history illustrating the capability to integrate and enhance pre-existing systems.
• Process Understanding: Demonstrated ability to grasp the complexities of process flows and lean processes.
• Team Support: Evident history of providing enthusiastic and dedicated support to a team.

Additional Information

• Competitive Compensation: The hourly rate is based on experience, typically between $24.03 and $28.84.
• Additional Compensation: This role offers a generous bonus based on the team's production. If you are licensed, you can earn additional income through referral bonuses.
• Licensing: A real estate license is not a requirement but a plus!
• Learning Opportunity: Candidates should demonstrate a willingness to learn about real estate transaction coordination (previous knowledge is also a plus).
• Office Hours: This position is based in the office from Monday to Friday, 8 AM to 5 PM, with the occasional need to work evenings and weekends for special events.

We can't wait to meet the individual who passionately believes they're the perfect fit for our team!