PAVE A BRIGHTER FUTURE FOR YOURSELF!

Looking for a life-long career, with opportunities for advancement, and unmatched benefits packages? Unilock has been North America’s premier manufacturer of concrete paving stones and retaining walls for 50 years. Unilock facilities are safe, and fully automated production facilities.

We are currently hiring for a Customer Service Representative for our Tonganoxie, KS Facility

This position is eligible for a SIGN-ON BONUS OF $1,5000

What you could expect

Excellent opportunity to join a company with a great culture where people are valued. We are seeking a candidate with integrity, passion, and energy. This person works with all levels of employees in the company, including the executive team.

What you’ll do

• Demonstrate a passion for excellence with respect to treating and caring for customers while having a can-do attitude, and willingness to always help.
• Highly developed sense of integrity and commitment to customer satisfaction as well as being responsive and timely.
• Strong decision making and analytical abilities.
• Create shipping tickets and assist customers with orders.
• Communication with customers, drivers, and sales team to ensure complete satisfaction.
• Assist wherever needed (a team player attitude).
• Strong detail-oriented and communication/listening skills.
• Perform daily office responsibilities to maintain efficient operations.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Assist with completion of special projects.

Requirements

• Ability to work overtime if needed with a possible schedule of M-F during season 10-hour days and off-season 8-hour days if needed.
• Ability to perform basic math equations.
• Exhibit professional and courteous etiquette in all situations.

What we offer you

• Health Benefits (Medical, Dental, Vision) start beginning of the month following start date, at very reasonable rates
• 401k Matching (after a year), Life Insurance, HSA, FSA
• Reimbursements for Wellness and Gym Membership
• Charitable contribution matching
• Paid holiday, vacation, and sick time
• Company-wide closure/paid time off between Christmas and New Year’s holidays

Experience

• 3 - 5 years: Customer Service

Education

• High School or better

Skills

• Attention to Detail
• Communication
• Customer Service
• Data Entry
• Microsoft Word
• Microsoft Excel

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Self-Starter: Inspired to perform without outside help