The Billing Supervisor is a hybrid position 3 days in the Philadelphia office and 2 days remote. This position will report directly to the Senior Billing Manager and will be responsible for supervision of billing team, tracking team productivity, monitoring/addressing and/or escalating issues preventing billing productivity, participation/testing in department projects & system upgrades/changes and other legal billing processes as needed.

Responsibilities:

• Supervise staff in a hybrid environment while managing and processing invoices for your own assigned book of business
• Work collaboratively with the billing management to ensure that all billing team tasks are done in accordance with firm policies and client billing guidelines
• Assist billing coordinators regarding escalated issues
• Onboarding of new attorneys until able to assign to a billing coordinator
• Interviewing and training new billing staff; consistently provide feedback to staff and help to conduct annual performance evaluations; escalate performance issues as needed to senior billing management
• Work with billing management team to streamline processes and procedures for all phases of the billing cycle; maintain current documentation of those procedures & create new documentation as needed
• Coordinate and work with billing team, clients and lawyers to resolve billing issues
• Conduct testing during projects, system upgrades and when needed
• Implement and maintain client rate agreements and billing guidelines as new matters/clients are opened
• Assist with administrative matter/client changes (i.e. rate changes, billing attorney changes, client transfers, setting up split files, creating clients, etc.), to expedite the billing process
• Other accounting duties and special projects, as assigned by senior billing management
• Monitor staff productivity & provide ideas and suggestions on how to increase

Requirements:

• Bachelor’s degree in Accounting, Finance, Business Management or relevant years of experience
• Five years of billing experience in a law firm environment, preferably in a large-firm
• Prior supervision experience required; organizational skills and ability to prioritize and multi-task with a high volume of work in a fast paced environment, deadline driven
• Experience with Bill Blast & Expert/Aderant accounting system strongly preferred
• Experience with e-billing websites such as TyMetrix360, LegalX, LSS, Collaborati, Legaltracker, CounselLink, Passport, Counselgo and more are a plus
• Experience with Outlook, Word, PowerPoint and Excel
• Excellent written and verbal skills required to effectively communicate with team and management
• Excellent analytical and sound problem solving skills necessary to compile, analyze and interpret billing data/issues
• Ability to perform at high levels in a fast paced ever-changing work environment
• Ability to travel to other offices, if needed

Cozen O’Connor is an Equal Opportunity Employer, including disabled and veterans.

Cozen O'Connor actively welcomes applicants who have previously left the workforce and are looking to return to their careers. Gaps in experience are not penalized.

Cozen O’Connor is committed to employing a diverse complement of attorneys and staff, and to fostering greater inclusion in the legal profession. We understand the organizational effectiveness that comes from welcoming and valuing differences within the firm, and we know that assembling a team with a rich diversity of perspectives and experience is necessary to provide the highest quality legal service. We encourage candidates to apply and join us in this effort.