13 Jobs
Arizona Snowbowl is Hiring a Guest Services Supervisor Near Flagstaff, AZ
- Oversee the day-to-day operations of all guest service stations, including the ticket windows, rental cashiers, call center, and hosts.
- Effectively supervise an-d provide guidance and support to the guest service associates with an on-the-floor and hands-on approach.
- Successfully perform duties at all stations, including selling and redeeming products, and assisting guests with questions and concerns.
- Assist the guest services manager with managerial duties, including scheduling, training, hiring, inventory control, and document organization.
- Demonstrates teamwork, contribution to team objectives, and ability to collaborate with others daily.
- Ensures that associates are informed about changes to company products and services.
- Proven commitment to providing outstanding customer service and training/coaching others on such.
- Ability to maintain professionalism including during periods of tension or while under pressure.
- Commitment to providing a safe work environment for employees and guests.
- Complete "opening" and "closing" procedures / processes / checklists.
- Maintain confidentiality since this role has access to budgets, guest info, ect.
- Outstanding work ethic and attendance; willingness to work extra hours, holidays, and weekends.
- Fill in as Manager On Duty in absence of Guest Service Manager.
- Make recommendations for performance appraisals, disciplinary discussions, terminations, and assigning and scheduling work.
- Be willing to jump in and help wherever needed. Provide support to Rental and Ski and Ride School departments with respect to daily operations and supervisory duties.
- Other duties as assigned.
- Skill in Google Workspaces and standard computer interfaces.
- Skill in providing expectation-exceeding customer service to all guests.
- Excellent written and verbal communication with co-works and guests.
- Ability to provide leadership to a fast-paced team.
- 18 years of age or older.
- HS Diploma or equivalent.
- 3 years guest service experience.
- 1 year of supervisor experience of a team of 10
- Basic knowledge of accounting principles and computer skills.
- Previous Siriusware experience is a plus.
- Able to lift up to 30 pounds.
- Able to stand for long periods of time.
- Cleaning / Maintaining lodge and department areas such as windows, picking up trash, ect.
Job Summary
Full Time
$37k-54k (estimate)
05/02/2024
05/15/2024
arizonasnowbowl.com
Flagstaff, AZ
100 - 200
Accommodations
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The following is the career advancement route for Guest Services Supervisor positions, which can be used as a reference in future career path planning. As a Guest Services Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Supervisor. You can explore the career advancement for a Guest Services Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Supervisor job description and responsibilities
Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.
02/10/2022: Charleston, SC
Building a strong team and shape staff behaviors to accomplish desired results.
03/12/2022: Bridgeport, CT
Taking reservations, checking/checkout guest, assisting guest, responsible for auditing all front office daily transactions.
03/10/2022: Waterloo, IA
Acting as hotel system liaison and performed all Guest Service Representative Functions.
02/19/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Supervisor jobs
A bachelor's degree from an accredited college or university with some previous supervisory experience would be sufficient to apply for the post of a guest services supervisor.
02/06/2022: Juneau, AK
Step 3: View the best colleges and universities for Guest Services Supervisor.
