Essential duties:

Efficiently and safely provide direct patient care; including determining the nature of injury, equipment needed to stabilize, and transporting an injured guest. Additional duties include:

• Provide assistance to uninjured guests in difficult situations
• Assess and mitigate hazards and safety concerns within the resort area
• Maintain resort area signs, ropes, and padding
• Maintain readiness for searches, chairlift evacuation, avalanche rescue, and other situations
• Special Events Coverage
• Avalanche mitigation (with provided training)

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. The responsibilities of this position may change. The team member must be prepared to accept new responsibilities and transfer others.

What you’ll need to be successful:

• Ability and willingness to train;
• Commitment to continually improving processes and procedures for the department;
• Outstanding work ethic and attendance; willingness to work extra hours, holidays, and weekends;
• Demonstrated teamwork, contribution to team objectives, and ability to collaborate with others daily;
• Excellent written and verbal communication;
• Proven commitment to providing outstanding customer service and training others on such;
• Commitment to providing a safe work environment for employees and guests;
• Working knowledge of all emergency and evacuation procedures;
• Be willing to jump in and help wherever needed;
• Aptitude for learning computer software programs
• Be honest and have the highest integrity
• Professional appearance
• Follows established policies and procedures
• Be organized in tasks and see projects through to the finish.
• Have good follow-through and be able to handle fast paced, potentially high-pressure environment
• Think quickly and act appropriately in a situation or when dealing with guests' needs, to ensure safety is not compromised and a desirable outcome is achieved.
• Understand guests' needs and gathers information in a given situation in order to solve problems and improve guest service. Know when to seek advice/ get manager.
• Demonstrates team work by helping others, valuing other team members opinions and input and treat others with courtesy and respect

Qualifications Required:

• 18 years of age or older
• Current National Ski Patrol Outdoor Emergency Care (OEC) certification, EMT or WFR.
• Valid driver’s license
• Demonstrate advanced to expert skiing ability and be able to safely negotiate any area of the mountain, whether chairlift or hiking access, in all weather and snow conditions.
• Possess professional written and verbal communication skills and maintain appropriate behavior while interacting with resort guests and team members in all possible situations.