What We Do:

iQmetrix’s intelligent retail management software is designed to power the telecom industry. Our software is built around enabling telecom retailers to deliver a buy-anywhere strategy through multi-channel inventory management and digital retail solutions; make data-driven decisions using powerful reporting; and unify storefronts and digital channels for a consistent customer experience, in-store, online, and anywhere else.

For 20 years, we’ve been passionate about helping the leading brands in telecom to grow by providing excellent software, services, and expertise that enables them to adapt and thrive. Currently powering over 20,000 stores, iQmetrix is a privately held software as a service (SaaS) company with offices in Canada and the U.S. For more information, please visit www.iqmetrix.com.

How We Do It:

We are on a self-management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer-based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions which means more freedom for individuals to contribute at their highest levels. We are purpose-driven, helping individuals connect to the meaning in their day-to-day work. Additionally, we are currently on the road to building a diverse and inclusive environment. Working at iQmetrix means always looking at ways to be better.

Reports To: Joanne Helm - Lead (SVP) of Strategy

Team Description:

People Operations strives to lead the people strategy for iQmetrix to create an exemplary and consistent employee experience. This team establishes and leads the strategic direction for the employee strategy of iQmetrix, working in direct conjunction with Team Leads, People Operation Support roles, and Senior Leadership Groups.

Job Summary:

iQmetrix is seeking an intuitive, multi-tasking, and self-motivated Executive Assistant to be responsible for both developing and executing administrative processes for iQmetrix and supporting the Senior Leadership Group. Must be able to provide a wide variety of exceptional strategic support and project assistance including scheduling and coordinating high-priority meetings, organizing meetings and workshops, running special events, and maintaining calendars, while upholding confidentiality and exercising discretion in handling sensitive matters.

iQmetrix is part of a global set of companies, called Chrysalis. In this role you would sit within iQmetrix, reporting directly to the Lead (SVP) of Strategy and dedicated to the iQmetrix business. The role must be able to work successfully in a team environment building effective working relationships with Chrysalis P&C Specialists, keeping the policies and principles of Chrysalis at the forefront to maintain a consistency of culture between Chrysalis and iQmetrix.

The ideal individual is passionate about our Purpose (Create Great Experiences), have excellent problem-solving abilities, and is able to influence without authority across the organization.

Responsibilities:

• Manage complex calendar and scheduling requirements
• Responsible for email management (depth of responsibility dependent on each Senior Leader).
• Responsible for all expense management and compiling reports.
• Proactively coordinate and engage with leadership in planning and organizing events, activities, and calendars
• Planning Domestic and International Travel
• Track and help drive completion of key deliverables and following up on outstanding items
• Keep a continuous improvement mindset and proactively identify opportunities for improvement in executive productivity and communications and the overall organization’s effectiveness.
• Work closely with the Senior Leadership Group, other Executive Assistants and Chrysalis P&C Specialists to provide support to the organization.
• Be comfortable with ambiguity and be able to make autonomous decisions without guidance when appropriate

Qualifications:

• 2 years experience as an Executive Assistant, Administrative Assistant, or in a similar supporting Administrative role
• Strong administrative Project Management skills: briefing, scheduling, organizing, time management, prioritization, expenses, etc.
• Exceptionally proactive in problem solving and decision-making
• Excellent technical skills using Power Point, Word, Outlook, Excel, and Slack
• Strong Ability to Build Relationships with innate interpersonal skills
• Proven background in communicating professionally with internal and external stakeholders via email, phone, etc.
• Excellent verbal and written communication skills
• Belief that you are on the forefront of living our Purpose via:
  • Event Success
  • Preparation
  • Behaviors

What is an iQer?

An iQer is a term, used daily across all iQmetrix locations, is someone who works for iQmetrix. Sounds simple, but there’s more to being an iQer than meets the eye!

If you’re an iQer, you approach problems with humility and an open mind. You’re a go-getter who doesn’t wait around to be told what do to. Whether it’s on your own or with a team, you aren’t afraid to try new things, fail, succeed, and improve along the way. Your team, the company, and the well-being of others come before your personal agenda—you’re an ally to your colleagues and the community.

The world changes fast and, as an iQer, you’re ready to adapt. You recognize diversity in the world, listen to others, and consider all perspectives.

Want to Join the Team?
If you’re interested in a career with iQmetrix, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

We are a hybrid work environment, remote and in-office for all employees in an office city.