How You Will Make an Impact
The Front desk administrator is the first point of contact for the organization. Multitasking and stress management skills are essential for this position. This position may greet customers and visitors and coordinate front-desk activities which may also include process documentation for completed orders.
The Nuts and Bolts

• First point of contact for walk in customers, directing customers to appropriate team members
• Provide excellent customer service to both internal and external customers
• Assist to reconcile invoices for point of sale, accurately processing payments and paperwork necessary to complete sales transaction to allow for an efficient customer experience
• Answer phones and direct callers to other departments or team members as appropriate
• Assist customer service department as appropriate, may include assisting in the creation of or modification of customer accounts or user fields in the ERP system.
• Oversee the daily delivery schedule for drivers and/or assist with the coordination of vehicle check in or pick up.

Required Credentials

• High School diploma or GED
• Minimum one (1) years Customer Service experience preferred
• Manufacturing industry or background experience preferred
• Ability to carry out day to day monetary transactions
• Experience with MS Office required; proficiency in Excel preferred
• Demonstrated skills in database management and record keeping may be preferred
• Effective oral and written communication; excellent interpersonal skills
• The ability to collaborate with a multi-department team
• Physical requirements – may be required to lift up to 20 lbs

How We Make an Impact
At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. As the world’s largest upfitter of work trucks, we continue to experience rapid growth through our expanding network of more than 20 locations across North America. Take the next step in your career and come get paid to play with trucks!
Some of Our Total Rewards
We offer big company perks with small company culture:

• Comprehensive benefits package including Medical, Dental, Vision and Life
• 401(k) Savings Plan with Company Match
• Tuition Reimbursement
• 10 Paid Holidays
• Generous Footwear, Eyewear, and Safety Equipment Discount Program
• Paid Training and Development Programs

J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
AGENCIES / THIRD PARTY RECRUITING FIRMS: Any unsolicited submissions received from third party agencies will be considered property of Reading Truck, and we will not be held liable for any fees related to those submissions.
To learn more about Careers with Reading Truck visit our careers page https://www.readingtruck.com/about/careers/
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