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About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on our strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, we are a multicultural company of 270,000 team members in 50 countries.
About Infrastructure Services
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports Capgemini's cloud-based services. As part of the integrated cloud offering from Capgemini, CIS delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. CIS helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Visit us at https://www.capgemini.com/us-en/. People matter, results count.
Job Title: ServiceNow Business Analyst CDSM CMDB SACM Process Lead
Location: Atlanta, Chicago, Dallas or NY City
Travel: Hybrid 1x to 2x a week in Office; travel to clients is considered an in office presence
Job Description
This role is responsible for the Service Asset and Configuration Management (SACM) delivery strategy, standards and global compliance. They are seen as a leader in their area of expertise and are recognized as an authority in all aspects relating to the ITIL Asset Management lifecycle. They are authorities in related areas such as governance, industry standards and implementations of Global SACM models. They develop and foster the prescribed lifecycle process and procedures to ensure the registration, maintenance and control of the Configuration Management Database (CMDB) and ensures that the implemented process is followed to guarantee the integrity and accuracy of the data within. Can oversee multiple accounts and works directly with senior members of the Capgemini regional delivery and customer organizations. Will lead Asset Management remediations and / or troubleshooting teams either on request or proactively. Will take ownership and leadership of Global SACM initiatives either on request or proactively.
Roles and Responsibilities
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever vital to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
What we offer:
Your career matters to you and is meaningful to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and how we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with a diverse set of backgrounds and work experiences.
Full Time
IT Outsourcing & Consulting
$94k-114k (estimate)
04/03/2024
06/02/2024
capgemini.com
ROSEMONT, IL
>50,000
1967
RAYMOND J SPENCER
$1B - $3B
IT Outsourcing & Consulting
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative worl ...
d of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of 16 billion. Get the Future You Want | www.capgemini.com
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