Summary
($1000.00 Sign on bonus)
The Program Manager will oversee the entire Senior Community Service Employment Program (SCSEP), including personnel, compliance with funding requirements and reporting and evaluation processes. Serve as spokesperson for the SCSEP, provides oversight of program management activities and assists with financial management, public relations and development. Plans, organizes, staffs, directs and evaluates program activities to meet goals. Creates and maintains best practices to attract, train and retain staff and volunteers. Develops, directs and implements public relations and communication strategies to support program goals and increase community awareness of program. Collaborates with community groups to strengthen and expand the SCSEP. Monitors trends, legislation and regulations that are relevant to the program's mission and makes program and advocacy recommendations to the board and its committees.
Essential Duties & Responsibilities
1. Responsible for adherence of all requirements related to specific funding sources for SCSEP. This includes maintaining necessary records, submitting weekly reports as required and providing input to referral sources regarding individual placement progress.
2. Provides direct professional guidance to staff.
3. Demonstrate knowledge of grant administrations and management.
4. Adhere to all Performance Measures mandated by Goodwill Easter Seals Miami Valley, Easter Seals, Inc., and the Department of Labor. Recommend policies, procedures, and alternatives that will result in meeting or exceeding program performance measures.
5. Ensure effective delivery of services by following progress of participants through regular contact with SCSEP staff and review of case records; especially in regards to training assignments and employment placements
6. Provides oversight of program management activities and assists with financial management, fundraising activities, public relations and development.
7. Monitors trends, legislation and regulations that are relevant to the program's mission and makes program and advocacy recommendations to the board and its committees.
8. Develops, directs and implements public relations and communication strategies to support program goals and increase community awareness of program.
9. Maintenance of timesheets for SCSEP payroll. Update tracking information as needed; run reports as needed Accumulate, collate, and analyze program data. Based on case reviews, data analysis, and outcome and process evaluations, recommends modifications to program to enhance effectiveness in serving clients and employers.
10. Develop and maintain relationships with employers and other resources to aid in securing and maintaining employment for participants in the volunteers and interns strengths and weaknesses and assign appropriate staff development measures. Plans, organizes, staffs, directs and evaluates program activities to meet goals.
11. Locate and/or develop training programs for participants in SCSEP which will support employment opportunities and retention.
12. Coordinates with other staff to ensure appropriate follow through is implemented.
13. Maintains all necessary documentation required by the agency, CARF and other regulatory or funding organizations.
14. Assist with necessary follow-up and paperwork regarding placement and other duties.
15. Provide own transportation.
16. Other duties may be assigned.
17. Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, HIPAA, Department of Labor and other regulatory standards.
Supervisory Responsibilities
Directly facilitates Employment Specialist and Employer Liaison, interns, work-study and practicum individuals as assigned in the marketing division. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education Requirements
Master's Degree in Business or Social Service field is preferred, however, SCSEP specific experience will be considered.
Experience Requirements
Two years of appropriate work experience in a relevant field, i.e., social service or vocational services; knowledge of variety of barriers to employment for experienced workers and those experiencing homelessness; involvement in implementation and development of training programs for adults with disabling and disadvantaging conditions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee must maintain a valid driver's license and a driving record acceptable to Goodwill's liability insurance provider. If at any time the employee is unable to maintain a valid driver's license and a driving record acceptable to GESMV's liability insurance provider, they must immediately notify Human Resources.
Must maintain the ability to pass a criminal background check and random drug screens.
Skills & Abilities
1. Commitment to the philosophy of cooperation and continuity across programs and consideration and respect for the dignity of the clients served through the SCSEP
2. Public speaking skills and writing skills necessary to write reports and program plans.
3. Must possess the belief in the potential of all clients to work and/or participate in meaningful community based activities
4. Must possess computer and internet skills, i.e., word processing, email, internet navigation, spread sheet applications, etc.
5. Customer Service Oriented with a pleasant disposition
6. Must be able to follow through with projects and assignments in a timely and efficient manner.
7. Uncompromising ethics and integrity
8. Must possess excellent interpersonal skills with the ability to relate well with a broad spectrum of people; including consumers and employees.
9. Proficient in Microsoft Office products
10. Ability to read, analyze and interpret financial reports.
11. Ability to respond to common inquiries or complaints.
12. Ability to communicate effectively.
13. Ability to define problems, collect data, establish facts and draw valid conclusions.
14. Ability to read, analyze, and interpret documents.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works in outside weather conditions and is occasionally exposed to risk of electrical shock.
The noise level in the work environment is usually moderate.