Web & Mobile Content Specialist

Our client, a Fortune 100 Credit Union, is looking for a Web & Mobile Content Specialist to join their team on a HYBRID basis at their headquarters in Vienna, Virginia (2 days/week onsite & 3 remote). You will assist in the development and maintenance of our client's digital content strategy on web and mobile channels. Implement and monitor their online and digital properties for usability, relevance and member engagement in support of the corporate marketing plan and brand. You will collaborate with Marketing and Digital staff and other internal business units/vendors to ensure timely/accurate implementation of digital content enhancements/requirements to support business needs and member experience.

• Hybrid- 2 days/ week in Vienna, VA (3 days remote)
• Contract role with extension and conversion potential
• Hourly pay rate,hours paid for hours worked

Responsibilities

• Author, QA and publish content within Adobe Experience Manager to support Marketing & Business initiatives
• Analyze and report content initiative results and make recommendations for future campaigns and projects
• Collaborate with the User Experience (UX) and Digital teams as content management lead for new feature creation
• Conduct content audits across channels to support business needs and identify deviations from approved content strategy and recommend corrective action
• Partner in the create, maintenance, and execution of the digital content calendar
• Develop/recommend changes to improve usability of digital content, functionality, interactivity, and usability of site(s) to management
• Serve as expert in Mobile content management, providing training and creating documentation as needed to assist other content contributors
• Represent Web & Content Strategy team at meetings with business units and other Marketing teams
• Review all content and digital/online properties to ensure compliance with corporate brand standards, marketing style guides, and legal requirements
• Track/coordinate implementation of digital content enhancements/development and ensure deadlines are met
• Work with internal content authors and designers to ensure content meet digital best practices
• Perform other duties as appropriate

Qualifications/ Requirements

• Must be a US Citizen, GC EAD, orGC holder to be considered.
• Effective verbal and written communication skills
• Experience in content delivery, management, retrieval systems, and production for high traffic websites (Adobe Experience Manager)
• Experience in Web Analytics Software (Adobe Analytics)
• Experience in translating complex concepts, customer needs, motivations, and behaviors into easy-to- understand interactive experiences and deliverables.
• Knowledge in interactive usability best practices and concepts.
• Knowledge of interactive design and information architecture related to content strategy.
• Knowledge of SEO strategy as applied to content.
• Maintain current knowledge of digital and online technologies, best practices, trends, issues, editing, and authoring tools.
• Managing multiple priorities independently and/ or in a team environment to achieve goals.
• Organizational, planning, and time management skills.
• Ability to influence and build consensus with business partners.
• Skilled in navigating multiple screens and PC Applications, as well as the ability to adapt new technologies.

Desired Qualifications/ Skills

• Bachelor's Degree in Journalism, Communications, Marketing, or Information Technology.
• HTML Skills, including knowledge of CSS and JavaScript.
• Experience in various content management systems (Adobe Experience Manager preferred)
• Knowledge of the financial services environment
• Experience working in a demanding, fast paced, creative environment similar to an advertising agency.

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