13 Client Service Representative Jobs in Winchester, VA
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Tential is Hiring a Client Service Representative Near Winchester, VA
Hiring for Member Service Representative $19.50 per hour in Winchester, Virginia! OT Available and Paid Training!
Hybrid Work At Home Option Post Training!
About The Role
Our client, one of the largest Credit Unions, is seeking several individuals to join their team as Member Services Representatives. This position is located in Winchester, Virgina, and will require candidates to be located locally to train on site and work in a hybrid model after training. This position is based in a call center environment, where Member Service Representatives answer inbound calls and assist members with general account questions through various channels including phone, chat, and email. The hourly pay rate is $19.50 per hour with the opportunity for overtime.
Job Duties
- Assist members with service needs related to their accounts within a 24/7 high volume, schedule-driven and structured contact center.
- Connect members with applications and products to meet their financial needs.
- Educate current and prospective members about our clients’ products and services.
- Perform account transactions and adjustments as needed for members.
- Provide information regarding our clients’ products and services while demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure industry-best member experience.
- Contribute to a positive work environment through a strong sense of professionalism and teamwork.
What To Expect
- Incredible company culture with great growth opportunities
- Forbes America's Best Employers
- Newsweek Top 100 Most Loved Workplaces
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work For
- Computerworld Best Places to Work in IT
- Non-sales position
- Long-term opportunity with a great chance of being hired permanently.
This career is for you if:
- You have a passion for customer service and are happy to be on the phone.
- You are reliable, persistent, detail-oriented, and capable of prioritizing multiple tasks.
- You have great listening & communication skills through both phone and email
- You demonstrate integrity, empathy, urgency and can quickly establish trust & credibility
- You take a sense of pride in and accountability for your work
- You work independently, but thrive in a collaborative atmosphere, exhibiting team spirit and enthusiasm.
Job Types: Full-time, Contract
Pay: $19.50 per hour
Expected hours: 40 per week
Experience level:
- Under 1 year
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Monday to Friday
- Rotating shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Job Summary
Contractor | Full Time
$41k-52k (estimate)
04/14/2024
04/28/2024
tential.com
Annapolis, MD
<25
Related Companies
The job skills required for Client Service Representative include Customer Service, Call Center, Products and Services, Communication Skills, Listening, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
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