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Human Services Assistant 2
$57k-70k (estimate)
Full Time | Public Administration
Just Posted
Department of Human Services is Hiring a Human Services Assistant 2 Near Salem, OR
Initial Posting Date:
05/10/2024Application Deadline:
05/24/2024Agency:
Department of Human ServicesSalary Range:
3,335.00-4,536.00Position Type:
EmployeePosition Title:
Human Services Assistant 2Job Description:
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to apply.Do you want to make a positive impact on the lives of Oregonians who experience disabilities?? If you want a career that makes a difference, we invite you to apply today!
The Office of Vocational Rehabilitation, part of the Oregon Department of Human Services is looking to hire three talented individuals with a passion for public service to apply for a Human Services Assistant 2 position. In this role you will provide direct support services to a team of VR counselors and the Branch Manager by performing technical casework assistant tasks.
Oregon Department of Human Services (ODHS), A place to belong and make a difference!
- When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
- Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
- We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency and we are committed to integrating equity into all we do. The Equity North Starhas four points that explain the agency's goals related to equity, inclusion, and racial justice.
- We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packagesincluding health, dental, vision and much more!
What you need to qualify:
One year of experience assisting professionals in one or more of the following specialized social program areas:
- Economically disadvantaged
- Substance dependent
- Mentally or physically disabled
- Child abuse and neglect
- Juvenile delinquent
Any degree in a related mental health or human services program may substitute for six months of the required experience.
Essential attributes:
We are looking for candidates with:
- Experience in spreadsheet software which includes Excel, Smartsheet, etc
- Demonstrates ability to attend to fine detail and meet deadlines
- Initiative and aptitude for organizing a high volume of events and materials within a mostly paperless environment
- Experience analyzing problems and offering solutions in real time that de-escalate potentially high stress situations
- Demonstrated ability to be a positive team player in a fast paced and changing environment
Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.
As a Human Services Assistant 2, you will:
Administrative services:
- Compose, type, and proofread a variety of correspondence including letters, memos. Determine proper formats and modes of address for letters memos and reports, presentations and forms.
- Use automated case management system (ORCA) to enter, update and retrieve client and contractor information in a timely and accurate manner.
- Use ORCA to issue purchasing documents to vendors and clients. Check billing invoices for accuracy, obtain counselor youth team member, or manager signature, and use ORCA to issue payment.
- Provide follow-up on unpaid authorization for payment (AFP) after consulting with appropriate counselor or youth team member. Maintain file and projections of client and contract cost services.
- Answer mobile phones and greet consumers and partners remotely. Obtain information in a cordial and friendly manner and direct others to appropriate destinations. Respond to consumers, other agencies and the public to questions about specific Vocational Rehabilitation services, policies, office procedures and eligibility.
- Schedule appointments for youth team members.
- Make purchases for Youth Team following procedures outlined in the Business Integrity Manual
- Assist in planning team meetings and events, corresponding with partners to secure space, materials, technology, etc.
- Build, refine and maintain SmartSheet system for documenting all steps necessary in the provision of Pre-employment Transition Services.
Client support services:
- Provide direct support to consumers with disabilities. Complete forms, gather information, provide verbal and/or written information, and schedule appointments.
- Assist consumers in obtaining information and accessing resources.
Working conditions
- This position will begin as hybrid remote with the considerations to be fully remote. Locations other than Salem may be considered in the recruitment process since a large majority of the work will need to be accomplished remotely. However, this position may need to initially report to VR offices and other locations for access to printing, mailing, gathering, and dissemination of materials, and for team trainings.
- Regular work with a diverse group of contracted program partners.
- Mostly remote work with significant time spent on a computer and using a mobile phone for communications in an environment with frequent interruptions due to instant messages phone calls to meet staff or partner needs.
- Must have the ability and initiative to work independently much of the time and under critical timelines with a high level of accuracy.
- Occasional local or out of town travel is necessary.
Application instructions & requirements
Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.
- A cover letter is required. Attach a cover letter that demonstrates how you meet the qualifications and essential attributes for the position.
- Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
- Current State of Oregon employees: Apply via your employee Workday account.
- If you are not a current State of Oregon employee, view this application instructional video.
- After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
Additional requirements
- Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
- Must have a valid driver’s license and a good driving record. If not, must provide an acceptable alternative.
Helpful information
- This position is represented by the Union (SEIU).
- This recruitment may be used to fill future vacancies.
- Have questions about Workday, and want some tips on understanding the state application process? Check out our Oregon job opportunitiespage.
- If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process or have questions about the job duties or application process, please contact, bonnie.nyssen@odhs.oregon.govvia email. Please be sure to include the job requisition number.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Public Administration
SALARY
$57k-70k (estimate)
POST DATE
05/13/2024
EXPIRATION DATE
07/11/2024
HEADQUARTERS
CITY WEST CAMPUS, SOUTH AUSTRALIA
SIZE
3,000 - 7,500
FOUNDED
2004
CEO
MICHELLE LENSINK
REVENUE
$500M - $1B
INDUSTRY
Public Administration
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The job skills required for Human Services Assistant 2 include Initiative, Planning, Integrity, Futures, Consulting, Organizing, etc. Having related job skills and expertise will give you an advantage when applying to be a Human Services Assistant 2. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Human Services Assistant 2. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Human Services Assistant 2 positions, which can be used as a reference in future career path planning. As a Human Services Assistant 2, it can be promoted into senior positions as a Human Resources Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Human Services Assistant 2. You can explore the career advancement for a Human Services Assistant 2 below and select your interested title to get hiring information.
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