This recruitment is open until filled.

Are you looking to make a difference in the work that you do each day?

Do you want to inspire others? Do you enjoy a fast-paced environment? Are you customer- centric and like to have fun?

If you answered yes to these questions we have a great opportunity for you!

Bartlett Regional Hospital is searching for a Patient Access Specialist to join our PAS team!

Click here to learn more about Bartlett Regional Hospital, our amazing benefits, and why you should Choose Juneau. It's a great place to work and a beautiful place to live!

Job Summary:

Patient Access Services (PAS) is responsible for registering patients for all hospital services. During a typical day a PAS Specialist may register patients for ER, laboratory, Same Day Surgery, Radiology or Bartlett Beginning departments; process orders to admit a patient; answer main hospital switchboard; and respond to building alarms. An ideal PAS team member will be courteous, calm under pressure, able to shift priorities as situations arise, have a memory for detail and have the ability to communicate in a clear, effective, and competent manner.

Under general supervision, Patient Access Services Specialists perform a wide variety of PAS functions in support of patient care, access, and hospital revenue. Duties include:

* Greet and direct patient/visitor encounters at Bartlett Regional Hospital.

* Register and pre-register all patient types by interviewing the patient or their representative

* including but not limited to direct patient contact by completing bedside registrations in the Emergency Department or on a nursing unit to visit a patient in their room.

* Calculate and collect deposits and payments for domestic and international patient of Bartlett Regional Hospital, Radiology, Bartlett Surgery and Specialty Clinic, and Juneau Emergency Medical Association.

* Monitor Dukane and 24 hour alarm systems including but not limited to MedGas, Code Blue and Fire Panel. PAS Specialist must demonstrate appropriate response and paging for disasters, traumas, emergencies.

* Register patients for Bartlett House (a convenient, low-cost lodging alternative for families of out of town patients). Provide information/rules to guest, collect payment at time of registration, distribute and collect room keys, provide wake up calls, and assist with any other guest requests.

* Must be or obtain a Notary Public and notarize hospital documents when requested.

All duties require a high degree of judgement, tact, discretion, and confidentiality.

Minimum Qualifications for the Job:

* Education: High School or the equivalent

* Experience: One (1) year of clerical work that included customer service.

* Preferred Qualifications: Experience working in a health care related facility such as a clinic, hospital, or medical office; knowledge of medical terminology; and/or providing human services to diverse populations.

Internal Hires: Pay rate will be determined based on applicable personnel rule or union contract terms.

Practice Notices:

* To ensure our hospital provides the safest environment for our patients and staff, all newly hired employees must provide evidence of being fully vaccinated against SARS-CoV-2, the novel coronavirus that causes COVID-19. If you are interested in becoming vaccinated, are partially vaccinated, or would like to request an exemption for religious or medical reasons, please contact the Human Resources Office for more information.

* All new employees are required to produce negative drug screen prior to start of employment.