Our purpose (Why We Exist) is to keep our region a great place to do business, work and live.

The individual in this position helps people get a job, keep a job or get a better job. The Career Advisor provides professional advice to customers who want job search guidance, career advice or placement. They will work to evaluate a customer’s background, training, and education to help develop realistic career goals.

Responsibilities:

• Manages customers in their career exploration, including:
• Developing a relationship with the customer,
• Actively listen to determine customers’ employment-related wants and needs,
• Identifying skills and abilities,
• Evaluating their past work experience, as it relates to current goals, and
• Conducting thorough assessments to identify customers’ strengths and address challenges.
• Collaborate to establish short and long-term employment and career goals.
• Leverage external and system resources to achieve the most effective outcomes.
• Advocates for the customer and provides other resources and contacts, when Workforce Solutions cannot meet the customer’s needs.
• Provide ongoing communication to ensure customer’s needs are met and maintains contact with the individual to coach and support, recognize benchmarks, and achieve goals.
• Helps customers access other services and resources they may want or need, including Workforce Solutions’ financial aid.
• Provide professional employment-related counseling and advice about local labor market information, career exploration tools, resources, and job search.
• Facilitate career events, presentations, and workshops associated with resume writing, interviewing skills, networking, and industry research.

Qualifications:

• Bachelor’s degree OR at least six months of experience and transferrable skills may be substituted for each 15 hours of college credit up to two years OR four years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor

Knowledge, Skills and Abilities:

• Ability to listen to customers, analyze expressed need, suggest solutions, and an action plan
• Provides exceptional customer service by understanding what the customer wants and suggesting viable options
• Strong interpersonal communication skills; knowledge of strengths-based interviewing techniques; communicate orally and in writing at a business level
• Proficient in Microsoft Windows and Office Suites; familiar with and able to use computers; able to learn new software
• Works well in teams, with customers and other staff (flexible, congenial and adaptable)
• Experience assessing customers’ work experience, education/interests, and career goals
• Comfortable discussing potential challenges to securing employment and providing professional advice and referrals
• Able to read, understand, and apply policies and procedures
• Able to effectively prioritize tasks, manage time, and stay organized
• Experience with career management strategies and job search processes
• Strong functional knowledge of business career paths
• Design training materials, career development programs and workshops
• Solicit and maintain relationships with potential employers to develop employment opportunities for customers
• Utilize strong advising skills to critique customers’ resumes, as well as providing interviewing tips, and job search strategies
• Teaching, critical thinking and attention to detail.

Work Schedule:

Monday – Friday 8:00 a.m. to 5:00 p.m.; occasional weekend and evening community events with advance notice

Work Location:

In-person

Travel:

Requires 10% travel and employee must comply with Interfaith’s Safe Driving policy.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Physical Demands: prolonged sitting, standing, talking, hearing and reaching
• Visual Demands: reading and prolonged computer usage
• Mental and Emotional Demands: stress, time pressures and critical thinking

The employee may occasionally be required to lift and/or move up to 25 pounds.

Benefits:

• Medical, Dental and Vision Insurance
• Basic and Voluntary Life AD&D
• Voluntary Short & Long Term Disability
• Flexible Spending & Dependent Care Accounts
• Employee Assistance Program
• 403(b) Retirement Plan with corporate matching up to 5%; requires one (1) year of employment
• Paid Time Off
• Bereavement and Jury/Court Duty Pay
• Paid holidays
• Mileage Reimbursement
• Work with enthusiastic team members who have a passion for service!

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The employee has reviewed this description and agrees that he/she is fully able and can perform the duties and responsibilities listed above.

Equal Opportunity Employer

Interfaith of The Woodlands committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

Notice to Third Party Agencies

• Please note that Interfaith of The Woodlands does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Interfaith will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Interfaith explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Interfaith of The Woodlands.