116 bilingual customer service representative 2965 Jobs in austin, tx
The HT Group is Hiring a Bilingual Customer Service Representative Near Austin, TX
- Location: Austin
- Type: Contract to Hire
- Job #18535
- Salary: $21.50 USD
This is a contract-to-hire role paying 21.50/hr.
Fully in office: 78759
Responsibilities:
- Manage high volume of inbound calls
- Maintain customer files, ensuring compliance with company standards
- Identify and assess customer needs
- Calculate premium refunds and changes, loan balances, and cash values
- High school Diploma or equivalent
- 3 years of call center experience
- Associate or bachelor's degree preferred
- Ability to perform manual mathematical calculations
- Strong communication skills
- Bilingual: Spanish required
Job Summary
Full Time
$38k-48k (estimate)
06/13/2024
06/30/2024
thehtgroup.com
AUSTIN, TX
500 - 1,000
2001
Private
MARK TURPIN
$10M - $50M
Business Services
Related Companies
About The HT Group
The HT Group provides recruiting and staffing services.
The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
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Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.
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Enrolling new customers, offering new products and services to existing customers.
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A representative needs to build rapport with customers to secure sales or create a substantial client base.
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Monitoring call and mail histories to ensure that all customers have been assisted.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
Must have Qualities of a Stellar Customer Service problem solving Skills.
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Respond to customer service complaints before they happen.
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Minimum of one year customer service or related experience.
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They help customers with their queries and complaints.
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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.
