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Bilingual Customer Service Representative (2965)
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$82k-119k (estimate)
Full Time 1 Week Ago
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National General Insurance is Hiring a Bilingual Customer Service Representative (2965) Near Austin, TX

Job Description

Direct Auto Insurance is an Allstate Business

Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in a performance-driven environment where you're recognized and rewarded for your results?

If you are ready to start working in a fun & exciting environment where making a difference matters, then apply to join our team today!

What makes Direct Auto Insurance unique?
  • 4 weeks of PTO & uncapped commission!
  • No insurance license? NO PROBLEM! We offer paid licensing training!
  • Ability to sell a multitude of industry-leading products through retail stores and phone!
  • Entrepreneurial, performance-based, and results-focused culture!
  • Multi-tiered and comprehensive paid training program!
  • Comprehensive benefits!
Minimum Skills and Competencies:
  • High school diploma or GED
  • Demonstrated ability to provide excellent customer service and develop and maintain customer relationships
  • Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community
  • Strong computer skills and working knowledge of MS Office applications
  • Highly motivated to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment
  • Must possess effective verbal and written communication skills
  • Property/Casualty license preferred but not required
  • Ability to acquire Property/Casualty license as part of our training program within 90 days of hire
  • High level of initiative, drive, or desire/openness to learn new skills and information
  • Must have passion, high level of initiative, autonomy and be self-motivated
This great opportunity provides the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent. Once licensed, this position is responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Auto's position in the marketplace and responsible for sales administration and reporting activities.

#LI-ED2
Compensation: The average annualized Total Cash Compensation in 2022 was $40,160*.Total compensation includes $17 Hourly Base ($35,360 Annual) monthly performance-based incentive. Average monthly incentive payout for 2022 was $400 ($4,800 Annual).

*Incentive based on productivity; incentive payments are not guaranteed and are governed by the terms of the applicable sales bonus plan which is subject to change at National General's discretion
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Job Summary

JOB TYPE

Full Time

SALARY

$82k-119k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/19/2024

WEBSITE

nationalgeneral.com

HEADQUARTERS

BREA, CA

SIZE

7,500 - 15,000

FOUNDED

1939

TYPE

Private

REVENUE

$5B - $10B

INDUSTRY

Insurance

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About National General Insurance

National General is an insurance holding company that offers auto, RV and home insurance products and services to individuals and businesses.

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The following is the career advancement route for Bilingual Customer Service Representative (2965) positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative (2965), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative (2965). You can explore the career advancement for a Bilingual Customer Service Representative (2965) below and select your interested title to get hiring information.

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If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Customer Service Representative job description and responsibilities

Administering and receiving customer surveys on occasion.

01/04/2022: Bismarck, ND

Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.

02/19/2022: Dayton, OH

Enrolling new customers, offering new products and services to existing customers.

12/29/2021: New Orleans, LA

A representative needs to build rapport with customers to secure sales or create a substantial client base.

01/07/2022: Providence, RI

Monitoring call and mail histories to ensure that all customers have been assisted.

02/11/2022: Fort Worth, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bilingual Customer Service Representative jobs

Must have Qualities of a Stellar Customer Service problem solving Skills.

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Respond to customer service complaints before they happen.

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Minimum of one year customer service or related experience.

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They help customers with their queries and complaints.

02/13/2022: Wichita Falls, TX

Learn how to do research and provblem solving, and at the same time providing outstanding customer service.

02/24/2022: Salt Lake City, UT

Step 3: View the best colleges and universities for Bilingual Customer Service Representative.

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