15 Jobs in Minneapolis, MN
Magnolia River is Hiring a Dispatcher Near Minneapolis, MN
Storti Quality provides critical infrastructure and inspection services to major utilities throughout the U.S. The Dispatcher will be responsible for working in our Bloomington, Minnesota call center that helps with scheduling and record keeping of customer appointments. This is a great opportunity for entry level candidates looking to get started in the customer service field.
Hopefully you are interested in learning more, but before we provide some more details, we would like to explain who Magnolia River is!
Magnolia River Services, Inc. (Magnolia River) was founded in 2000 and is headquartered in Decatur, Alabama. Magnolia River is an engineering, inspection, GIS, software, and consulting company focused on the utilities, oil and gas, water, and pipeline infrastructure industries.
Compensation for this role is $21-23/hr
Responsibilities of the Dispatcher:
- Answer inbound calls from customers looking to schedule appointments.
- Make outbound calls to set up appointments.
- Responds to customer requests within established timelines in order to maintain service level expectations and deliver quality service to customers.
- Accurately track scheduling information on Excel Spreadsheets.
- Communicate with service technicians to ensure they arrive at proper location to perform work.
- Maintains confidentiality of customer’s nonpublic information.
- Provides written and verbal responses to customer inquiries as needed.
- Additional job duties as assigned. Able to demonstrate a willingness to learn
- Computer proficiency is essential.
- Able to adhere to schedules, multitask, and meet deadlines.
- Demonstrates excellent listening and customer service skill.
- Professional communication skills (both verbal and written).
- Able to work in a fast-paced team environment.
- Able to handle conflict and an ability to diffuse upset customers.
Requirements of the Dispatcher:
- 3 years of customer service-related experience in a high volume call environment
- Strong Microsoft Excel experience
- Strong Outlook experience
- Ability to learn new technologies and systems easily
- Solid work history and tenure
- Highschool diploma required
PERKS
- Weekly incentive bonuses
Benefits
- We offer health, dental, vision, life, and more as a comprehensive benefits package
- Paid time off
Schedule
- Monday - Friday
- This role is not remote
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Summary
Full Time
Business Services
$44k-58k (estimate)
05/16/2024
07/14/2024
magnolia-river.com
DECATUR, AL
200 - 500
2000
Private
KIMBERLY T HOFF
$50M - $200M
Business Services
Related Companies
About Magnolia River
Magnolia River is an Alabama-based engineering company that provides inspection, GIS, engineering and design services for the utility and pipeline infrastructure industries.
The job skills required for Dispatcher include Customer Service, Scheduling, Call Center, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
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Communicate with all parties before & during the job and getting feedback and updates.
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Complete a City employment application.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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Step 3: View the best colleges and universities for Dispatcher.
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