Hyatt House Baltimore/BWI Airport, located in Linthicum Heights, Md. is the newest hotel in the BWI Airport Market boasting 129 spacious rooms, multiple meeting rooms, expanded lobby bar and outdoor patio. We are seeking an Executive Housekeeper to join our team and oversee the housekeeping team in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This is a hands-on position and they will be working side by side with their team. This position directly reports to the General Manager.

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards.
• Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
• Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
• Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
• Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs.
• Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner. 
• Prepare required paperwork pertaining to departmental functions.
• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
• Develop and implement policies and procedures for the operation of the department or the hotel.
• Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Two years previous housekeeping supervisor experience required.
• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.

Job Type: Full-time

Pay: From $55,000.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to Relocate:

• Linthicum Heights, MD 21090: Relocate before starting work (Required)

Work Location: In person