1 Job in Forest, TX
Lennar Corporation is Hiring a Customer care representative Near Forest, TX
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Build your career with LENNAR
Join our HIRING EVENT : Wednesday, May 22nd
TIME : 9am-5pm CST
As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.
At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team!
Life at Lennar :
Lennar recognizes our associates are the heart of the company’s success. Learn new skills, build your path, and become an integral part of the Lennar Family.
Lennar associates will be eligible for many benefits in accordance with Lennar’s policies and applicable plan terms, including :
- Great Compensation Plan
- Great Health Insurance (Medical, Dental & Vision)
- PTO (up to 3 weeks of vacation per year upon hire!)
- Holidays, Sick Leave, & Personal Days
- 401(k) w / company match
- Paid Maternity & Bonding Leave
- New Hire Referral Bonus Program
- Home Purchase Discount for Associates
- Student Loan Repayment Program
- Associate Assistance Plan
- Everyone’s Included Day
- AND MORE!
Customer Care Representative Summary :
Interfaces with homebuyer and trade partners to perform final orientations and diagnose, schedule and complete warranty service work.
You will be responsible for evaluating requests, scheduling trades to complete work, expedite repairs and ensure homeowner satisfaction.
Other Duties / Responsibilities :
- Conduct homeowner walk-throughs (acquainting homeowner appliances, heating / cooling system, maintenance of home, etc.)
- Coordinate with Construction Department staff & contractors in the completion of walk-through repairs within 5 days
- Schedule & supervise subcontractor repairs in homes after delivery to homeowner
- Schedule homeowner inspections, assess routine warranty claims, & follow all service requests to completion within 7 days
- Provide accurate & timely progress / scopes of work information to Customer Care Manager
- Maintain positive homeowner relations (provide homeowner w / knowledgeable, timely, & professional service)
- Evaluate subcontractor / product performance & provide ongoing quality of workmanship & materials information to Manager
- Participate and attend department meetings
- Participate in emergency on call rotation service schedule
Qualifications :
- Must have a high school diploma / GED (Associates degree or similar preferred)
- Must have 1 years of residential customer care or construction field experience
- Must have Valid driver’s license & insurance coverage w / good driving record
- Must be available to work weekends & holidays as needed
- Must have working knowledge of new technology such as iPads
- Must have excellent verbal & written communication skills
- Must be able to work in outside in all weather conditions in various construction environments (may require climbing, standing, bending / stooping, & possibly lifting / carrying over 50 lbs.)
WHY WORK WITH LENNAR?
At Lennar, our Everyone’s Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.
Lennar's Core Values : Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community.
Build Your Career with Lennar Today!
Last updated : 2024-05-08
Job Summary
Full Time
Building Construction
$37k-47k (estimate)
05/09/2024
06/21/2024
lennar.com
MIAMI, FL
7,500 - 15,000
1954
Public
RICK BECKWITT
$10B - $50B
Building Construction
Related Companies
About Lennar Corporation
Lennar engages in homebuilding, financial services and real estate businesses.
The job skills required for Customer care representative include Scheduling, Customer Care, Written Communication, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care representative positions, which can be used as a reference in future career path planning. As a Customer care representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care representative. You can explore the career advancement for a Customer care representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
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Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
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That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
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Learn the basics, then move on to bigger things.
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Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
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Step 3: View the best colleges and universities for Customer Care Representative.
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