Downers Grove Rehab & Nursing is seeking an Admissions Coordinator for our skilled nursing facility in Downers Grover, IL

We are seeking an experienced, highly motivated and dynamic individual to oversee, develop and maintain relationships with local hospitals, physicians and the community to drive patient referral efforts.

QUALIFICATIONS:

Education: At least a high school diploma, two or more years of college preferred.

Experience: 2 years of prior SNF experience Healthcare, human services, public relations, LTC, social services.

Admissions Process Responsibilities

• Manage incoming inquiries, depending on the sales model (i.e., central intake).

• Use the clinical inventory to evaluate residents for admission; when necessary, visits prospective residents in the hospital and make an assessment regarding his/her suitability for admission in the center, when required; Contact Social Services Department to verify eligibility; Contacts insurance companies to determine or verify coverage; Meets in the center with families upon or before admission to sign the paperwork, timely and accurately; Records information that identifies physician and resident, type of accommodation required, insurance coverage, and date of admission, inspects resident’s room before admission, active role in the morning kick-off meeting.

• Arranges room accommodation changes; Give families a list of all department heads and a resident handbook; and interpret the facilities regulations to the resident concerning visitors, visiting hours, and disposition of clothing and valuables.

• Maintain thorough knowledge of the center's products, services, capabilities, physician relations, and payer sources.

Customer Satisfaction Responsibilities

• May assist Administrator in contacting families after admission and discharge to determine satisfaction personally;

• Provides timely follow-up on family or guarantor complaints and problem-solves with residents and/or staff.

• Ensures a Greeter Club/First Impression Program is in place and functioning. Inspects resident’s room before admission; Notifies particular wing to expect resident and arranges for an escort to the room.

Administrative Responsibilities

• Assist the Administrator in developing and training the Admission team.

• Reports observations concerning structural, equipment, and furniture defects and malfunctioning to appropriate personnel.

• At the direction of the Business Development Director, may be asked to attend and participate in staff meetings, departmental head meetings, or other center meetings.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown.

Benefits:

• Dental Insurance
• Health Insurance
• Vision Insurance
• Disability Insurance
• Basic Term Life and AD&D Insurance & Voluntary Term Life and AD&D Insurance
• Wellness Program
• Paid Time Off
• 401(k)
• Accident coverage, Hospital Indemnity coverage & Critical Illness coverage
• As a part of our team, you will receive compensation for your orientation period at the same rate as your base pay
• Monthly Schedules on Mobile App: Stay organized and plan ahead, making it convenient for you to manage your work-life balance.
• On-Demand Payroll Status: Keep track of your earnings effortlessly
• Our mobile app enables you to access your payroll status on demand, providing you with transparency and financial convenience
• Holiday Pay and Overtime Pay: We recognize the importance of holidays and the extra effort you put in during overtime
• You will be eligible for holiday pay and overtime pay, ensuring your dedication is duly rewarded with our already high payrates!
• Professional Development: Expand your knowledge and skills through ongoing training and educational opportunities, fostering career growth

Schedule:

• Monday to Friday
• Weekend availability

Education:

• Minimum: High school diploma or GED. At least two years of college from an accredited institution.

Experience:

• 2 years of SNF experience

Work Location: One location

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.