For hospitality, by hospitality. 

Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.

If you are enthusiastic about hospitality and want to be a part of an innovative and cutting-edge solution, it’s time to join us in our mission to revolutionize the industry here at Tripleseat!

We are seeking a motivated and results-driven Business Development Representative (BDR) to join our dynamic sales team. The BDR will play a crucial role in driving new business growth by identifying and generating new business leads for our Restaurant Sales and Event platform. The ideal candidate will have a strong background in B2B sales, with a proven track record of success in lead generation and business development within the software/SaaS industry.

This position is open for remote candidates eligible to work in the United States. If a candidate is local to our Concord MA office, this will be a hybrid position.

What you will do:

• Proactively identify and generate new business leads through research, networking, and outbound prospecting efforts.

• Conduct high-volume outreach via phone, email, and social media to engage with potential clients and qualify leads.

• Develop and maintain a deep understanding of Tripleseat’s product offerings, value propositions, and target market.

• Collaborate with the sales team to develop and execute effective sales strategies and campaigns.

• Schedule and coordinate meetings and demos for the sales team with qualified leads.

• Maintain accurate and up-to-date records of all sales activities and lead interactions in the CRM system.

• Provide regular feedback to the sales and marketing teams on lead quality and campaign effectiveness.

• Stay current with industry trends and best practices to continually improve lead generation efforts.

What we are looking for:

• Bachelor’s degree in Business, Marketing, or a related field.

• 2 years of experience in B2B sales, business development, or lead generation, preferably within the SaaS industry.

• Proven track record of meeting or exceeding sales targets and generating high-quality leads.

• Excellent communication, interpersonal, and relationship-building skills.

• Strong organizational skills and attention to detail.

• Self-motivated, goal-oriented, and able to work independently as well as part of a team.

• Proficient in using CRM software and other sales tools (e.g., Salesforce, HubSpot).

• Familiarity with the restaurant, hospitality, or event management industries is a plus.

Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind its success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees:

• Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of.

• Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances.

• 401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement.

• Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security.

• Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers flexible paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance.

• Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being.

Here at Tripleseat, we make sure that everyone has a seat at the table. That’s why we’re proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are committed to fostering a company-wide culture centered around inclusion, diversity, and equity. Tripleseat empowers all team members to realize the full potential of themselves and others. Everyone Valued – Everyone Included.